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Grubhub driver onboarding process and earning potential
Last updated: June 29, 2022
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Grubhub driver onboarding process and earning potential
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Driving for Grubhub is an excellent way to earn money while setting your own schedule.

The company processes over 745,000 daily orders and has sent over $4 billion in tips to Grubhub drivers. This makes Grubhub a leading food delivery service.

However, it can be challenging to figure out how to get started driving for Grubhub and what exactly being an independent contractor means.

In this article, we’ll explain how you can begin driving for Grubhub. We’ll also share what its onboarding process is like, what kind of money you can expect to earn, and some tips for maximizing your earnings.

Why you should consider driving for Grubhub

Grubhub prides itself on being a top food delivery service.

It claims to deliver more total orders than other apps. With this in mind, there could be more earning potential with Grubhub than competitors like Uber Eats, DoorDash, or Postmates.

Grubhub is continually hiring employees who can fulfill an increasing demand to meet customers’ requests. It has a less restrictive recruitment policy as well.

(Image Source)

What follows are some of the main reasons you might want to drive for Grubhub.

  1. Lower minimum age requirement than Uber Eats or Lyft: To be a rideshare driver for Uber or Lyft, you need to be at least 21. Some markets even require you to be 23. The minimum age to become a Grubhub driver is 19 (except for Chicago, where drivers must be 21 or older). This makes it a valuable opportunity for younger drivers who cannot drive for Uber or Lyft.

  2. Well-established company: Grubhub has an excellent reputation among the rideshare community.

  3. Most total orders of all the food delivery apps: According to Grubhub’s Driver page, it receives “more orders than any other order platform.” This means you have more total opportunities to make deliveries, translating into a higher earning potential.

  4. Pick your own schedule: One of the most compelling reasons to drive for Grubhub is the schedule. You can drive as little or as much as you want at any hour of the day. It could be your full-time job or just supplemental income.

Grubhub attracts employees of all backgrounds and skillsets because of its lower age requirements and prestigious reputation.

How to begin driving for Grubhub

Want to give it a try? Here’s how you can get started driving for Grubhub.

1. Find out if Grubhub is available in your area

You can’t drive for Grubhub if it isn’t available in your city. Head over to Grubhub’s delivery page to check if they deliver in your area.

Most cities are accounted for — think New York, Boston, Los Angeles, San Francisco — but smaller towns may be left out.

2. Meet the minimum requirements

While minimum requirements could vary based on the city, the requirements are mostly the same.

You must be 19 or over, except for Chicago, where you need to be 21. You’ll also need to pass a background check, have two years of driving experience, a valid driver’s license, auto insurance, and a checking account for direct deposit.

If you deliver orders on a non-motorized vehicle (or if you’ll be walking), you don’t need a license. However, you’ll still need a valid state ID.

3. Fill out the online form

Head over to the Grubhub for Drivers page and fill out the initial form. You must provide your full name, email address, and phone number.

You’ll also need to select how you’ll be delivering your orders — by car, scooter, walking, motorcycle or bike. Note that not all transportation methods are available for all cities.

Once you do so, you’ll get access to the full application.

(Image Source)

4. Complete the application

The rest of the application is pretty straightforward. Just select the area you want to drive in, followed by your second and third choices.

Then you fill out a brief questionnaire asking for your address, the type of smartphone you have, and your availability.

There may be additional questions depending on your city.

For example:

  • Why do you want to drive for Grubhub?

  • Are you comfortable communicating directly with independent restaurants and customers?

5. Provide your account information and begin the onboarding process

The onboarding process begins with a slideshow that all new Grubhub drivers are required to go through. It details how to make deliveries, as well as the following:

  • An introduction to the company

  • Getting started with Grubhub

  • Scheduling time blocks

  • Making deliveries

  • Some “tips and tricks” from current high-performing Grubhub drivers

  • How drivers are paid

You’ll also have to verify your vehicle during this step. There will be a section to upload a photo or scan of your vehicle registration and insurance.

They also ask for your social security number. By providing this information, you consent to a background check.

You’re done with onboarding once you complete the steps above. The final thing to do is receive an insulated Grubhub bag, which they’ll mail to you following the completion of your online orientation.

Once that’s received, you’re ready to begin driving for Grubhub.

6. Download the delivery app

You’ll receive an email from Grubhub with a link to download the Grubhub driver app. You can also find it in the app store by searching for “Grubhub for drivers.”

Simply log into the app using the same information you signed up with, and you’re good to go.

7. Begin making deliveries

The pick-up and delivery process is simple and easy to follow.

The process goes like this:

  1. Go Online. You can schedule yourself for deliveries or go online at any time by clicking the GrubHub Driver app. You’ll start receiving pings from the closest restaurants.

  2. Accept Deliveries. When a delivery order becomes available, you have 45 seconds to accept the order. If you don’t accept in time, the offer will go to another driver in the area.

  3. Pick Up The Order. Once you arrive at the restaurant, make sure you double-check the customer’s order before you confirm the pick-up. GrubHub is a cashless app, and depending on the restaurant, the customer either pays for the order directly through the GrubHub App, or you’ll use your PrePaid Driver Card to complete the order.

  4. Deliver. After the order has been picked up, you’ll deliver it to the customer’s desired location.

  5. Complete and Confirm. Once you’ve finished and completed the delivery, confirm that the order has been delivered to the customer. The app will show you the total you’ve earned from the current delivery.

What you need to know about working as an independent contractor

More Americans are turning to freelance as a primary source of income. In fact, 14% of Americans said being an independent contractor was their primary job.

While working for Grubhub sounds appealing, there are a few risks that come with working as a freelancer you should be aware of.

As an independent contractor, you don’t qualify for company benefits.

On top of that, you’re responsible for all expenses that come along with the gig. This includes gas, parking, and maintenance on your vehicle.

But as an independent contractor, you get to pick your own hours and decide what orders you want to deliver. So, it’s a trade-off. Only you can decide if that’s worth it.

How is my pay calculated?

In general, Grubhub determines a driver’s pay using the following formula:

Per-order rate + $0.50 per mile from the restaurant to the customer + 100% of your tips

(Image Source)

The per-order rate varies based on the market. Cities with a higher cost of living will have a higher per-order rate.

Overall, when you drive for Grubhub, you can expect to make approximately $12 per hour before tips. What you end up making per trip will vary depending on the following:

  • Miles: Expect to make around 22 cents per mile (depending on your market) for the miles you drive. This includes the distance traveled to the pick-up location and to the drop-off location.

  • Time spent: You won’t always be driving, and Grubhub knows that. You’ll make 13 cents per minute you spend waiting and driving.

  • Tips: As a Grubhub driver, you get 100% of the tips customers provide.

Your market may qualify you for a set minimum wage (usually around $11 per hour). If you make below this, Grubhub will cover the difference.

Every Grubhub delivery driver receives special offers based on where they drive.

For example, you could receive an offer for GasBuddy that offers 25 cents back per gallon of gas. Other offers include 15% off services at JiffyLube, healthcare plan discounts from stride health, and up to 50% off Intuit QuickBooks to make tax season easier.

How can I maximize my earnings?

Let’s take a look at how you can maximize your earnings while driving for Grubhub.

1. Schedule delivery blocks ahead of time

This is optional, but we highly recommend it. Every Grubhub driver who schedules blocks will be preferred over drivers who don’t.

Scheduled drivers will receive priority over those without blocks when it comes to getting new deliveries.

Sometimes, a Grubhub driver will drop their blocks. They then become available for other drivers, so keep a lookout for dropped blocks if you’re unable to claim a spot.

GrubHub uses the block method to avoid oversaturation of drivers. This also ensures there are drivers on-call during busy periods.

2. Operate in an area with a high volume of orders

The more orders you can complete, the more you can earn.

A massive advantage of driving and delivering for GrubHub is that it fields both GrubHub and Seamless delivery requests, automatically doubling your potential order numbers.

3. Provide excellent customer service

Tips are the part of the earnings that a Grubhub delivery driver has the most power to influence. Always go above and beyond with customer service.

Never underestimate the power of ensuring each order is completely accurate, delivered in good condition, and done so with a smile. The happier the customer, the higher the tip.

GrubHub allows drivers with a higher “level” to schedule their delivery blocks before other Drivers.

Drivers who can attain Premier status are entitled to a load of perks, such as getting first access to large catering orders. Getting large catering orders is like hitting the jackpot for drivers. You’ll get a large order fee, and tips are usually generous.

4. Get to the top of the driver rankings

Grubhub has a delivery partner ranking system that’s updated every 30 days. As mentioned, premier drivers get first access to scheduling blocks, driver rewards, and catering orders.

You gain or lose points toward your ranking based on the quality of your delivery service. If you decline too many orders or drop your schedule block, you’ll lose the acceptance rate. This will affect your overall score and result in a lower place in the rankings.

However, depending on your area, this may not matter all that much. As a delivery worker, you may find more success picking and choosing more lucrative deliveries, while others earn more by accepting every offer and becoming a premier Grubhub driver.

It depends on your area. The key is to experiment.

Become a Grubhub driver today

Working as a Grubhub driver can be a flexible and rewarding job.

You’ll get a steady stream of orders and can work whenever you please. It’s an excellent side-hustle for extra money or a full-time job. All you need is a vehicle, a valid driver’s license, and insurance.

For more tips on finding a job, you can visit Jobcase’s Getting Hired Resource Center.

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