My executive chef got angry to me because GUEST was angry because his order for mango tart for VIP was not good enough for his icing, the guest went out of dissappointed feelings and said he would not go back here to eat his favorite food

WHY ? because we did not realize that the server's icing server had been passed for 2 days and it was not in the temp room to maintain the icing properly and in good quality, but we did a new one and put it in the chiller where it took this server to put on mango tart and it has a label attached, it's a big deal in our work because it's a 5 star hotel with this kind of problem that neglected not to look at the food label before it was delivered to the guest so we got a mistake and did not repent anymore because we also know we have something wrong with what happened and here we are even more learned and careful not to happen again

I love working in a pacific hotel manila because there are things they have taught me that nothing and I have not seen in my old jobs and groups I've been in.they taught me with fellowship and humility and did not boast beyond your position or rank in a company to be fair and good to everyone whether it is a low class or a high-class worker always listen to everything. always ask if you can not understand and do not know your work to reflect on the welfare of others in the absence of incorrect ways to work, always love what you are doing love and importance, so that others can express your love for your work, and here in panpacific each other's status is not merely a worker, they consider a family. everything here helps us to fix the problems no matter what happens and they're together they face any weight of work