Did not document enough information, and claim came back to haunt me
I helped train the people from India how to handle customers over the phone, process payments, setup banking information for direct withdrawals. Also stayed as a backup person in the payment processing department after being transferred to another department.j
The most stressful day at MetLife was the day they pulled me and a bunch of my coworkers into a room and told us that we had a new job working for another company. We didn't have to take the job but we were no longer going to be employed by MetLife. We were not given the option to transfer to another division of th company like life insurance or dental. It was either take the transfer to the new company or be unemployed. Now, we couldn't draw unemployment because we weren't fired so it was really a bad deal. The new company really downgraded our health insurance. I lost a pension that I had with MetLife and I am no longer eligible for a bonus. Snoopy is not the only one MetLife has outed. I wouldn't work for them again. Things are too unstable.