This position has been eliminated with the closing of the division so no advice to be given here. However, I would suggest to highly not listen to anyone that tells you to that things are all right and not to worry (as that person explores other opportunities outside the Company)

Trusting my boss when they said I had nothing to worry about

Don’t waste your time!

It is more like a family

#AustinHardwoods #InsideSalesRepresentative

Summary

DENNIS RAY YOUNG 816 241 9410 kcstarmo@sbcglobal.net

A professional results orientated self starter with over 23 years in the Telephone Sales industry that thrives on a passion for success. In every Telephone sales position that I have held, I have had no problem accelerating quickly and being transformed from newbie to being the top Sales Representative. By demonstrating the art of listening, enables me to understand the prospective client's needs, objectives and objections. While most would be intimidated by objections, I invite the objections in with a smile, I give the correct rebuttal for that particular objection, then resume to the pitch, and close with confidence. I am familiar with CRM "Customer Relations Management" software.I understand the computer, and demonstrate PC skills. I can also teach what I know.

Edit Career Highlights

At Ultra-Chem Inc, I earned "ROOKIE OF THE YEAR" honors. I earned a gold diamond ring in less than two years from the day I started because I wrote $150,000 worth of business. As far as I know I was the only one who accomplished that goal. Others got jealous, and wined to the supervisor ... So they made up a new incentive. If you work there for five years you can get a ring. Next, I earned a all exspence paid trip to Disney Word. Then I earned a trip to Hawaii. I won a I pad for my services rendered. I have oodles and oodles of placqs and awards, every year from ultra chem. 2010. Number one in order count, and number one in Volume.

At The Pace Setter Corp I was sent to the Bahamas to their trip caled the Presidents club where I was awarded "ROOKIE OF THE YEAR". I was dressed in a tuxedo for the ceremony. It was awesome! Edit Experience

Senior Inside Sales Representative Ultra-Chem Inc. June 2004 - October 2013 (9 years 4 months) • Shawnee, Kansas 2004 - 2013

ULTRA-CHEM INC.

As a Senior Sales Representative, my duties required me to utilize the telephone to call on existing clients as well as cold calling to give the client a verbal demonstration presentation targeting the usual needs of a particular industry. for instance, if I'm calling a nursing home house keeping department, I pitch odor control products, and cleaning supplies. If I'm calling on a restaurant, or dietary, I present degreasers, and floor care items to open up the conversational pitch. Although there are many other products that any business could use, those are the lead in products to pitch for those industries. After that, I am able to pitch those other products from ice melt, to weed control and beyond.

At Ultra-Chem Inc. I was awarded the rookie of the year tittle in 2005.

In 2006 I earned a all expense paid trip to Disney World.

In 2007 I earned a all expense paid trip to Hawaii.

After that, Ultra-Chem decided they were spending too much money on their incentive trips, and ended that program.. I believe they knew that l was about to wear them out lol

In my first six months of employment with UCI, I was in charge of training new employees on how to interact with prospective clients on cold calling.

I have achievement awards from every year that I have worked there. I have been number one in Order count, and Volume in separate past years, but In 2010 I was the top order writer, and number one in sales all in the same year that year. Skills: Listening, strong verbal and written Communicator One The Pace Stetter Corporation February 1997 - July 2003 (6 years 5 months) • Shawnee, Kansas 1997 - 2003

PACE SETTER CORPORATION

Utilizing the telephone, I called on residents to give them a sales presentation on the company's back ground, and products they had to offer to set appointments for the factory representative to go out and sell the home owners siding, windows, and storm doors.

Again, I earned the "Rookie Of The Year Award"when they sent me to the Bahamas for the Presidents club. I also did quality control, where I would call back the home owners after a appointment was set to confirm the appointments made. Telemarketer The Signature Group April 1990 - May 1994 (4 years 1 months) • Merriam, Kansas 1990- 1994

SIGNATURE GROUP

Utilizing the telephone I called on Montgomery Wards customers to offer them credit card protection. After a few months there I made the top ten what they called Hero list. My first Telemarketing Job. My call to close ratio was off the charts. In my first six months there,the supervisor had the newbies listen to me and how I interfaced with the customers to get them up to speed. Edit Education

southeast Some College Coursework Completed basic 1970 - 1973 EDUCATION

1970 - 1973

Southeast high school

I dropped out, but earned my GED August 22nd 1995

I earned some college credits in 1977 at the Skill Center for auto body

It was a 9 month course in which I received a certificate

In 1985 I completed a 1 year course in Electronics Edit Professional Memberships/Awards

I earnerd "ROOKIE OF THE YEAR HONORS TWICE" Edit Interests

love serving the lord. I belong to Friendship Baptist Church. I've been a member there since 1987 I sing in the male chorus, I'm also in the Greeting ministry there. I love fishing, Camping, writing songs, and I believe in treating others with respect. Sometimes I enjoy talking on the citizens band radio. Edit Skills

Listening, strong verbal and written Edit Languages

English (Fluent) Edit References

Craig Vaughn Owner/Manager , Foriegn Car Interprise 8164716687