I enjoyed working for El Paso times when it use be the El paso Times know gannett took it over it no longer has local news it is limited when it dose It all come form U S A today gennett also charges up to $ 30.00 to $ 40.00 dollars a month.. When You talk to some one from the Philippines or some other country that can't speak English let alone understand what there sating. Customers no longer talk to any one form the El Paso times any more. when you talk to some one they know nothing about there issues and they could care less. And end up canceling there subscriptions. We call about or kiosk promotions we are told that promotion dose not exist's or that there only for one month or three only. Gennett also seems they could care less about our veterans and there issues or other customers it seems that all there interested in is over charging them by raising the price of the El Paso Times. Also we no longer have employees taking care of El Paso customers. You talk to gennett representative. All they do is yes you and say they will look in to it or that's not there department and you need to talk to Mr so-and-so or Mrs so-and-so and when you tell them about kiosk promotions i have been told that there are no kiosk for El paso Times but they will look in to it and get back to us and quess what we never hear from them. No one seems to know what there doing. heck I could probably run U SA Today and Gennett at least I would try to get the right hand to work with the left hand. together just think of the possibilities. I also would get rid of those call centers I understand that they are cheaper to have other counters like the Philippines or however.. But U SA Today and Gennett are American products bring it back. I know that this so called survey you asked for wont go any where but to delete. USA Today and Gennett are to big in corporate companies those big CEO'S sitting in there big plush offices that know nothing or could care less what there so called employees are doing. Do what your told or you can be replaced. There's a saying that there is always some one in the wings waiting to take your place. So true. And at this time I am looking for a new employment it will be hard for some one like me as i am 80 yo I've been with the Times for 9 years but then how cares.