To have a good attitude about work. To have pre-determined knowledge that they will be working with the public and required to have people skills to engage them professionally. That their individual role is valued to the unit as a whole. Leave any drama at home.

Investing five years and leaving. Period.

They have good benefits

Be prepared for drama and watch your back!!!!!

Not asking for more independent authority as a manager.

If you can survive the politics, its a great place to work. But your pay and promotion is based off of other peoples perception not always by what u actually do.