I was surprised that the dealing prrince with customer and employee training should be based on detailed task procedures not on the experience of the employ to safeguard the Establishment firing process. The procedures is too broad and not written by the manager or a accountant . It mentioned opening and closing of shift not detailing task procedure. procedures. I have asked during my 6.5 hours of orientation how long the Casino was in operation.the answer was 23yrs and I point out the policy was too broad and it should have been improved for that long.