As a bellman an valet at the Crown Plaza Hotel.I had a chance to meet a lot of nice people, guests an also fellow co-worker's . Not only was I able to improve my customer service skills but I mastered it I was a lot faster than the other bellman. My main goal was to greet our first I began to stand out from the rest guess started requesting me. After two months from when management created the bellman spot. I was the best bellman everyone that was a Crown Plaza employee knew my name including guests .Crown Plaza Hotel gave me the opportunity to become successful at something that I have passion for an something that I love doing. Customer service to me means if the shoe was on the other foot. How would I want to be treated as a guest just pulling up to a hotel. I know I would want to be treated like I mattered that's how I made our guests feel. I was all ways called upon when we had important guests arriving at the Crown Plaza Hotel the management wanted me there to greet our guests because they knew that are guests was gonna be pleased with my bellman services. I was the highest paid bellman as far as tips. I went on to becoming employee of the month an employee of the year also was nominated for employee of the region. Crown Plaza Hotel gave the opportunity to become successful as a customer service rep for Crown Plaza Hotel before then the job had I never had to interact with no guests I worked at a Body Shop. Thank you Crown Plaza giving me the opportunity to become successful. Sincerely.
Eric D. Crawford

Line cook Breakfast