Being totally upfront and honest with their Case Coordinator who turned out to be inconsistent with her schedule of doctor-approved (I presume!) prescriptions. As a result, she morphed into a very irresponsible and non-professional employee of California Mentors which finally had to let her go. It was too late for my wife and me, however.

California Mentors is much more professional than other care providing agencies in California. As a result, they rely on and trust their Providers will be, after the proper training and vetting, as professional as the standards are for the organization itself.