This company was responsible for creating advertisement videos and installing digital boxes in medical facilities. These videos aired these pharmaceutical advertisements on a loop. Occasionally the office managers were unaware their doctor had signed them up to have our service. This particular event I am thinking of is a good example of this, but also the office staff was unaware that some of the ads were for erectile distinction. As a customer service representative, I was able to speak with the Manager and explain the value of our digital boxes. In addition, we specifically addressed any plans for future advertising so as to avoid any concerns in the future.