I did not get the opportunity to actually meet anyone from corporate myself , other than my consultant who was no help . She had not had the previous DON put several policies into being and she dumped it into my lap . Then all the powers that be at the time before I arrived covered a a major problem up and it was not documented , and everyone said oh yes we knew about that . I followed the policy, and the cost of this was a problem that I was blamed for . If the problem had been handled correctly in the first place the cost would have been insignificant.