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Nur Yunlu
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Restaurant Worker / Designer / Marketing

House Pooling Tip or Personal Tip??

In my experience, restaurants switched their tips system. Some of them still work with personal tips, and some of them house pooling tips.

Tip pooling is all the tip money from the night is collected and redistributed evenly or by a set percentage — instead of each server keeping the tips they earned individually.

To split servers' tips based on hours worked,* add up the total tips and divide by the total hours worked. Then, multiply that figure by the hours an individual server worked.*

As a result, teamwork and group cohesion improve because everyone knows a good customer experience usually results in a higher tip and more money in their pocket at the end of the day. #foodservices #foodservice

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about 4 years ago
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Deanna Ortiz
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6 people found this answer helpful
Head Waitress at Bongo Room

I’m such a fan of pooling tips. You’re right, teamwork is improved and customer service is improved! I loved the teams I worked with when we pooled

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Ford Simpson
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Jack of all trades,.master of none

I never had to deal with that situation but I did witness a pro baseball player drop a huge tip for his waitress. It was in the thousands of dollars,hope everybody that deserved it got some. Wish you have the same fortune,Ford

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Jessica Calderon
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Bartender Server at Taste Of Havana

Thanks for explaining the difference! I am hoping pooling tips encourage teamwork.

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P M
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I've thought about the difference between the two systems SO MUCH over the years, thanks for starting this discussion! The first restaurant I worked at long term pooled tips and I really do feel like it helped us bond as a team and learn to count on each other! There can be cons if someone isn't able to pull their weight, but I think the benefits outweigh those. Working for your own tips is fine, its just a lot more about luck and individual hustle.

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Noneya Business
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Do Not Try To Connect To Me at Multinational Shitcorp Llc

How about we just pay them what they're worth in the first goddamn place and get rid of tips altogether?! It seems to work in basically every other country on this planet so why won't it work here?

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Irish Mabry
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I would love the Job

4y
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Michael Frash
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Community Specialist

Such a good question

4y
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Craig Richardson
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Self Employed at Uber

Pooling tips (in my opinion) is a horrible idea. Everyone works hard for what they earn. They do not work hard to earn for others.

4y
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Ryan Graves
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I was a server for a long time and I can say that this does NOT work. There are those that regularly make more money and there are those that will rely on us to make their money. I've had a $500 night end up $100. The last place I worked did pool tips and I didn't work there long but I can say there were only a few times when pooling tips didn't hurt me and even if yours talking $10 less a night that's hundreds of dollars every month.

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Christine Rinaldi
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You are lucky if you get the proper teamwork that would warrant my sharing tips. I've always been a server and do my share of work by work I mean all aspects of the job and have watched as people just stand around, so that would be up for debate

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