I wasn't privy to your situation Yvonne, so I do not know at what intensity the anger emerged. However, it can never reach 'yelling' or 'screaming', as they are not examples of civilized behavior. Once civilized, we can become professional in our cognition and performances. Everything is a performance Yvonne, and should be done with the greatest artistic intent. When someone is done yelling at me, I grade them. Lastly Yvonne, Steam is about as hot as you can get, but when it touches anything cooler than itself, it turns right back into water. Don't be the one getting all wet. Respectfully, Philip M Brockman