Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! Experience the excitement of fostering team unity as you work closely with management and fellow employees to nurture trust and build rapport with our customers. If so, Manpower has immediate openings for a Customer Service Specialist in Albany OR.

What’s in it for you? • Full-time hours • Must be available to work all operating hours; Monday - Sunday, 6:00am - 9:00pm Competitive Pay Rate: is $11.00 - $12.50. • Temp-to-perm • Location: Albany OR- 97322

What is the job? • As a Customer Service Representative, you will support the organization's extended warranty contracts by providing superior customer service to our customers who have purchased an extended warranty contract for wireless cell phone handsets. • You will verbally collect pertinent information for the customer over the phone. • You will process and determine insurance coverage on each claim by examining forms, policies, and other records as provided by claimant and other agencies or resources. • Receive and answer customer questions and resolve customer concerns relating to claims, warranties, and product servicing. • Coordinate service for customers using various providers to resolve the customers' concerns. • Settle claims according to insurance policy provisions. • Maintain and update customer account records as needed. • Forward suspected fraudulent and questionable claims to appropriate personnel. • Coordinate with immediate supervisor or other personnel as needed to resolve claims and issues not of routine nature. What to bring to the job? • High School Diploma or GED Equivalent • Ability to pass background check and drug screen

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