This position will provide virtual training and a temporary work from home option due to COVID-19. The role is based in our Orlando location.

In this role, you will serve as a customer advocate when researching, responding or interpreting company procedures or policies with the ultimate goal of delighting our valuable customers.

Excellent communication skills are needed as you review and process incoming phone calls, emails, and letters and as you respond to customers either on the phone or via written communications.

Required Qualifications:

• Must have a minimum of 1 consecutive year experience in customer service.
• Excellent communication, organization and follow up skills.
• Ability to articulate program details to customers over the telephone and in writing.
• Strong PC skills along with the ability to toggle from different applications.
• Microsoft (MS) Windows-based applications and MS Office proficiency.
• Flexibility in work schedule and ability to complete paid company training program.

Get more job details and apply online today at https://jobs.cvshealth.com

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