Tesla is Hiring Work-At-Home!
Tesla Motors is hiring full-time, work-at-home Energy Customer Support Specialists.
What is an Energy Support Specialist?
Tesla Energy Support Specialists handle a variety of customer issues while delivering on world class customer service.
The role of a specialist is to resolve or escalate complaints through appropriate channels and address social media escalations directed at the CEO with critical thinking. Deliver on Tesla Measures of Excellence, perform other duties and assignments including administrative, special projects. Support general call center functions that reinforce the mission to accelerate the world’s transition to sustainable energy.
Energy Support Specialists are the front line and face of the Tesla brand. They should maintain a level of professionalism that exceeds that of our customer’s expectations.
Job Responsibilities:
- Achieve minimum expectations on all Key Performance Indicators, monthly and quarterly
- Provide excellent customer service that is focused on the person as well as the solution.
- Maintain and follow through on ongoing customer concerns until issue is resolved
- Work with various Tesla partners, such as scheduling, maintenance, process development, etc.
- Address tasks in a timely manner
- Proactively self-educates and maintains expectations regarding training, courses, and procedural/policy updates
Job Qualifications:
- Reliable internet connection and a quiet workspace free of disruptions
- 1 year customer service experience or equivalent
- Evidence of exceptional ability
- Proven track record of excellent customer quality and productivity expectations
- Receptive to constructive feedback
- Thinks outside the box & takes initiative
- Experience with Windows and MS Office applications
- Excellent judgement in solving critical problems
- Ability to adapt in a fast pace changing environment
- Team player attitude is a MUST
The Application Process:
- Go to https://www.tesla.com for all the job details and application instructions.
Full time
whats starting pay. I have over 3 years experience
I'm going to apply
What is starting pay for the Tesla Work-At-Home position?
Hi Cindy, did you already apply? https://www.tesla.com
I'm interested in the Energy Customer Support Specialist from home position.
Hi, How are you Mr. Lenin i live in Pakistan Can i do this job
Hi Jeffrey, this job posting is over a month old so it looks like job closed and/or filled. Tesla does have a Energy Customer Support Specialist - Remote job option right now, see https://www.tesla.com.
There's also a Tesla Support Specialist (Remote Opportunity, for Utah applicants only). I can't see your location right now but just thought I would give you a heads up on this one.
Take another look at the job options around the Tesla career website and see if there are any other new jobs that may meet your interests. Let me know what you think. Thanks https://www.tesla.com/careers
Thanks Lenin. I only see this job for EMEA location Amsterdam. Where can I apply for the position above?
I have over 10 years experience as a Service Engineer for Mack Trucks handling vehicle service problems by phone on a national level.