BroadPath: Hiring Work-At-Home Provider Service Reps!

BroadPath will provide you with a Laptop, 4 Port USB Hub, Bhive Web Camera and USB Headset!

Provider Service Representatives take calls from healthcare providers who will have questions regarding member eligibility, member coverages, benefit types, copays, and claims. Provider Service Representatives must commit to the entire duration of this long-term project as well as complete any required training(s).

This is what you'll do:

Responsible for verifying member coverages, benefit types, eligibility dates, and claim payment/statuses for providers
Estimate member’s out of pocket expenses for select procedures or services and explain member copayments
Associates are expected to meet established performance goals in the areas of efficiency, call quality, customer satisfaction, first call resolution, adherence, and attendance
Ensure compliance with BroadPath, Client, and HIPAA regulations
Review and Agree to BroadPath’s Bhive Agreement
Participate and Collaborate in BroadPath’s Bhive Engagement Platform

This is what you need:

Minimum of one year of recent experience working for a health insurance plan as a Provider Customer Service Representative
Strong computer and telephone multitasking skills including: the ability to effectively search for and type information on the computer, navigate through multiple windows and screens quickly, and inputting information accurately while keeping pace with the call
Requires excellent verbal and written communication skills
Ability to remain focused and productive each day though tasks may be repetitive

This exciting job opportunities are expected to fill fast so don't delay! Apply online today for immediate employment consideration

Start Your Hiring Process Today at http://www.broad-path.com/

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almost 6 years ago

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