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Shunquan Hawk
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Delivery Driver at Doordash
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Found a job and need tip
Finally got a job at Comcast call center(Retention). Any tips in sales? Or call center? This is my first call center but I have worked in fast food as a manager for 6yrs.
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over 7 years ago
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7y
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Ashley Wilson
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Content Manager at Jobcase
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Hi Shunquan Hawk ! As someone who has been a manager in food sales I am sure you have just what it takes to succeed! Here are some [tips] (https://blog.contactcenterpipeline.com/2016/01/10-survival-tips-for-call-center-agents-in-2016/) you can check out! Keep us posted on your progress and good luck!! : ) You'll do great!
7y
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Hey Shunquan Hawk , Congrats on landing your new job. I'm a former Comcast Workforce Operations employees and often collaborated with the Retention teams to accommodate customers.
Listen, take a moment to check out Anthony Harrington post ANSWERING THE CALL-WHAT TO EXPECT WORKING IN CUSTOMER SERVICE CALL CENTERS for an A-Z account of everything you need to know and prepare for working within a call center environment.
Comcast is a Great company! The benefits and advancement opportunities are yours for the taking as long as you remain focused on your performance.
Please feel free to reach out to me if you have any questions. Good Luck again and enjoy your Free Cable & Internet service :-)