I believe in providing world-class customer centered service while simultaneously building mutually beneficial relationships between client and employer. I believe that an ideal employer should... show more
I believe in providing world-class customer centered service while simultaneously building mutually beneficial relationships between client and employer. I believe that an ideal employer should foster creativity and pride of ownership in work, and value collaboration and teamwork over working in silos. I am a mover, a communicator, and industry disrupter who is articulate, dedicated, and outgoing. I value an employer who embraces the playful in conjunction with the professional, one who believes that it is okay to have fun while you work. I want to make a difference.
Anthony Harrington is intelligent, accomplished, experienced, analytical and he has a heart that is kind, fun loving and service oriented. All this is manifested in the way he has served our...
Anthony is extremely vocal in our the Jobcase Community! I do believe he wants to make a difference, in the lives of people, for the greater good. He is definitely educated and expresses his...
At first I thought Anthony worked for Jobcase because of how articulate and well researched his responses were. It turns out he's just a guy who really cares about helping people and spreading his...
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Provide support to over 70 direct selling organizations all over the world. Analyze change requests and convert to solid business requirements to be consumed by development teams. Perform gap analyses, write executive summaries, compose end user test cases. Interact and brainstorm with KDMs and IT stakeholders. Analysis of third party integrations. Responsible for billing $500,000+ in company revenue while delivering world class service to our client base.
Manage client expectations during the implementation of RPI's Utility Expense Management solution by building relationships and facilitating tasks and schedules with key decision makers at RPI and customer offices. Develop comprehensive "roll-out" plans, initiate and lead project status meetings, gather resident utility data and convert to UEM format. Troubleshoot import errors, conduct training and create training documentation. Provide ongoing customer support throughout lifecycle of implementation and transition to billing/support.
Lead full scale, multi-million-dollar implementations of suite of telephony products and services to a diverse portfolio of fortune companies. Conduct workshops to define requirements, identify gaps, and develop roadmap to future state. Develop functional requirements specifications, reduce scope by managing cross-departmental teams, creating project plans. Design and lead UAT through the creation of test cases and scenarios and validate and log known defects. Design and distribute end user training and documentation via webinars, onsite, and creation of training guides.
Conduct multi-line implementations of behavioral health electronic medical records and e-prescribing solutions throughout the SDLC, from kick-off through hand-off to support. Assist and lead in documentation of development solutions, business requirements, internal and external curricula, and thorough testing plans. Lead multiple resources within a team setting, both onsite and offsite resources. Convert existing customer data into native format for import via SQL insertion. Develop and maintain full-scale regression testing plans as well as business and functional requirements. Lead onsite kick-off/define meetings and subsequent development sessions. Conduct train-the-trainer and end user training sessions.
Manage client through on-boarding process and project expectations. Facilitates requirements discussions, capture business and financial information, document the requirements as it relates to the integration in its entirety. Map electronic agreements/contracts with database fields to automatically populate agreements and other documents with client/customer data in PDF document formats.
Develops and maintains accurate project deployment and integration schedules. Approves deliverables and post deliverable signoff. Directs all conversion activities, working with all internal ABC departments to ensure the appropriate response and communication with the client
Works with Software Development to champion product enhancements and support improvements. Provides project completion documentation to the Client Management Division to facilitate a seamless transition to the final stage of the project life cycle. Perform data conversion/mapping on exported data to seamlessly integrate with ABC database and other system applications. Perform QA testing and validation on software solution and hardware peripherals (Cameras, signature pad, cash register drawers).
- Business Process Improvement
- Requirements gathering and analysis
- Business intelligence and reporting
- Software Development Lifecycle
- Relational Databases, and SQL querying
- Project Management
Companion to the canines up for adoption. Cleaned and maintained the animals and their dwelling units. Ensured adherence to feeding, bathing, and playtime. Attend and promoted adoption events.
19D Cavalry Scout