I had female customers come into the store, they were wanting to add additional phone lines into their homes. They called the phone companies who were gonna charge them to do the lines. I showed them the parts they would need to do it them selves. Not only did I show them the parts I also showed them how to install the components and wiring which saved them 100's of dollars that the phone company would have charged them. I also had customers come in looking for certain items and we not have them, I would suggest different places and if I knew that item was on sale somewhere I would let the customer know, and they always came back to me for other things.