8 most popular jobs at Blue Cross

As a job seeker, you probably know how important it is to find work opportunities that offer health insurance in the US. But have you ever considered looking for a job directly at a health insurance company?

One of the biggest health insurance providers in the US is the Blue Cross Blue Shield Association. Because they have a presence in nearly every state, job seekers from all over the country can find work opportunities at Blue Cross.

Let’s explore the top Blue Cross jobs you can apply for today, even if you don’t have a degree.

What is Blue Cross?

The Blue Cross Blue Shield Association (BCBS) is a group of insurance providers that operates across the world. The company was formed in 1982 when Blue Cross and Blue Shield merged.

Blue Cross Blue Shield Association is a system of 35 independent companies that operate in different states. Each independent subsidiary of BCBS has its own regulations, website, offices, and procedures for hiring new employees.

Here are some examples. In the state of Maryland, there’s the CareFirst BlueCross BlueShield company. In the state of Nevada, you’ll find Anthem Blue Cross Blue Shield Nevada instead.

This insurance provider also operates in other countries like Canada and Costa Rica, but most of its operations remain in the United States. In total, it provides health insurance to over 106 million people in the United States.

Some companies within the association are for-profit, while others aren’t. Each company operates independently from one another, which means that you may have a completely different experience working in California compared to New York.

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Benefits of working at Blue Cross Blue Shield

So why should you consider working at one of the companies in the Blue Cross Blue Shield Association?

This health insurance federation offers several benefits to help employees maintain and improve their health. When you work at one of the BCBS companies, you’ll get health, dental, and vision insurance plans as part of your benefits package. You’ll also get access to other health initiatives, like healthy eating seminars.

Employees get corporate discounts on bike shares and weight loss programs if they’re interested in pursuing those activities. They also get:

• Life insurance

• Paid time off (PTO)

• Paid holidays

• Military leave for those on active duty

• Parental benefits

If you want to give back to your community, BCBS offers 15 paid volunteer hours that you can contribute in any way you see fit. Or, if you need to travel for business but don’t have anyone to care for your pets, they offer complimentary dog-walking and boarding services while you’re away.

BCBS is a great place to develop yourself as a worker since they have employee development programs. Some locations also offer signing bonuses for certain positions.

Finally, some jobs are remote if you want to avoid a commute. That means you can work from home for certain BCBS jobs.

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8 top Blue Cross jobs you can get without a degree

Here are the top eight Blue Cross jobs to look into. Some of these jobs don’t require a degree, but the hiring manager may prefer someone who has one. You still have a shot if you can show you’ve got the skills they need, especially if they’re urgently hiring.

1. Claims research associate

Whenever people submit health insurance claims, an employee needs to go through the claim manually. As a claims research associate, you’ll be part of this procedure. You’ll process medical claims and resolve inquiries on claims.

A claims research associate needs to work fast. You’ll need to resolve inquiries and claims promptly while working in this position. It’s also vital to follow regulations while you work since health insurance companies follow strict rules.

If you have experience interacting with customers and working in a job that requires time management, you may have the chops to perform this job. The Blue Cross also requires a high school diploma or equivalent. Plus, you need strong communication skills to perform your duties effectively.

If the job sounds intimidating, don’t worry. This is an entry-level position at the company, which means the Blue Cross offers a 13-week training program for all new workers in this position.

But what if you don’t have any previous work experience? If you’ve had volunteer experience that allowed you to interact with customers and manage your time, highlight it on your resume, so you have a better chance of landing this position.

2. Customer service representative

As a customer service representative, you’ll communicate with Blue Cross customers daily. You’ll respond to customer inquiries via email, webchat, or phone.

During your conversations with customers, you’ll need to explain details about the Blue Cross and its insurance products. You’ll also need to guide customers in the right direction when they don’t know who to contact about an issue. In some cases, you’ll also need to perform document inquiries on their behalf.

All customer service representatives who work at Blue Cross Blue Shield must meet the standards for quality and timeliness during their customer interactions.

Some job openings for this position are entry-level, which means no previous experience is necessary. However, other openings ask for more experienced candidates. It depends on the current needs of the company.

You need a high school diploma or equivalent to get hired for this position. You also need to be comfortable with telephones, scanners, and other office equipment.

New workers get nine weeks of paid training or more. You’ll learn everything you need to be successful in this position.

The starting wage for customer service representatives varies per state — for example, you’ll get $18 an hour in Arizona. If you speak Spanish proficiently, some positions offer a $1 language bonus. This means you’ll be expected to communicate with customers in English and Spanish.

For this job, some positions are remote. Some locations also offer a signing bonus when they need to hire someone quickly, such as BlueCross BlueShield Arizona.

3. Medical record retrieval coordinator

Because BCBS is a health insurance provider, the company frequently needs to access its customers’ medical records. Turns out, there’s a job for that.

As a medical record retrieval coordinator, you’ll request medical records from medical practitioners as well as review records to make sure they’re valid and for the right person. You also need to build a positive relationship with care providers to make this process smooth and pleasant.

This position isn’t quite entry-level, but it doesn’t require a decade of experience, either. You’ll need a year of experience in documentation, physician office support, or electronic medical records for many of the career opportunities listed for this position.

You’ll also need:

• Strong communication skills

• Good organizational skills

• A high school diploma or equivalent

• A valid driver’s license

• Problem-solving skills

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Medical records are protected under strict laws and regulations. This means you need to keep all documents confidential while you perform your job. Not only do you need to follow strict procedures, but you also need to keep this information to yourself and avoid sharing what you see at work with people outside of the office.

4. Administrative assistant

An administrative assistant performs administrative duties to support their colleagues and help the office run smoothly. When you work in this position, you’ll also need to maintain office supplies, perform all sorts of research, and redact documents.

Your list of duties will vary depending on which BCBS company you work at, but here are some additional responsibilities you may have as an administrative assistant:

• Coordinate and attend meetings to take notes

• Process invoices and expense reports

• Act as a liaison between various stakeholders

• Prepare documents, such as presentation slides and spreadsheets

Qualifications also depend on the listing, but examples include:

• Typing speed of at least 35 words per minute

• Experience with computer software like word processors and spreadsheets

• Ability to maintain a large administrative workload

• High school diploma and post-secondary degree (for some positions)

Some administrative assistant positions require you to commute to the office daily, while others will allow you to work fully remotely. Others will also offer flexible or hybrid solutions (such as two days in the office and three days at home).

5. Print and fulfillment technician

As an insurance provider, BCBS often requires high-quality printed documents. That’s why they need someone who can produce documents for printing and ensure efficient and cost-effective print production.

That’s what you’ll do as a print and fulfillment technician. While you work in this position, you’ll ensure the timely and accurate assembly and distribution of all sorts of printed materials, including but not limited to:

• Parcels

• Packages

• Promotional items

• Mail

You’ll operate equipment designed for this purpose while you collaborate with your managers, support staff, and other service technicians to make sure the process runs smoothly and cost-effectively.

You need a high school diploma or equivalent to become a print and fulfillment technician. Strong candidates have prior experience with Microsoft Excel. Some positions will require one year of experience in print and fulfillment, while others will provide you with training.

You also need a valid driver’s license — or the ability to obtain your license within 30 days of hire.

6. Contract specialist

When insurance companies provide coverage for their customers, they need to negotiate contracts with healthcare providers. That’ll be your job when you work as a contract specialist.

As a contract specialist, you’ll work closely with the legal department to make sure your contracts are legal and compliant with the company’s guidelines. You’ll update and maintain contracting documents, but you’ll also identify and contact new service providers to draft new agreements.

You need strong negotiation skills to be successful in this position. But you also need good computer skills and the ability to work with office equipment. The strongest candidates are also self-driven and able to work independently.

At a minimum, you’ll need your high school diploma or GED and a valid driver’s license. Some positions also require one year of experience in any job in the healthcare field. This previous work experience will provide you with the context you need to negotiate more effectively.

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7. Member outreach representative

While customer service representatives respond to customer inquiries, a member outreach representative will proactively reach out to customers instead.

As a member outreach representative, you’ll follow a call script to reach out to members. Your goal is to close gaps in member care quality and make sure customers perform proactive health practices. For instance, you can explain the importance of getting an annual checkup with a healthcare provider and help them coordinate appointments.

If you’ve ever worked as a customer service representative, this position is a great opportunity to move forward. Most positions require one year of general experience in administration or customer service.

You also need a high school diploma or GED and good communication skills.

8. Subrogation examiner

As a subrogation examiner, you’ll research and examine health claims related to Worker’s Compensation or Third Party Liability. You won’t research other types of claims.

In short, your job is to verify whether another entity should be the one to reimburse insurance claims instead of the Blue Cross.

New associates will receive training, while more advanced people in this position will be required to train new hires. Some positions prefer candidates to have a college degree, but it’s not required to land the job.

However, you do need a year of inbound or outbound call experience to succeed in this position.

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Find your next job at Blue Cross

You don’t need a four-year college degree and tons of experience to land a job at the Blue Cross Blue Shield organization. Look into these top entry-level jobs, and make sure to update your resume before you apply.

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