Both recent high school and college graduates alike often apply for bank teller roles — and it can be a great job for experienced employees looking for a career change.
It requires little professional experience, does not require college or education (typically, a high-school diploma is required) and offers a median wage of $32,620.
Bank teller jobs are an opportunity to develop both hard and soft skills which can enable you to create a career path in banking.
To ensure you stand out from other applicants, you’ll want to craft the perfect bank teller resume for the job.
In this article, we’ll show you exactly how to do this. You’ll learn what information to include on your resume and where to include your skills and experience. We’ll even throw in a few examples to help you get started.
So you’re applying for a job as a bank teller, and you’re looking to put together the perfect resume to secure an interview.
It’s important to be familiar with the main responsibilities of the bank teller position. A bank teller’s duties include:
Act as the first point of service for customers
Process customer transactions such as withdrawals, deposit, and loan payments
Know and understand the federal banking regulations
Perform cash handling duties, including balancing the cash drawer on a daily basis
Issue cashier’s checks
Help to educate customers on bank products such as the different kinds of savings accounts and credit cards
Interact with customers, answer phone calls, and emails
Book appointments and refer customers to loan officers, business bankers, and other banking departments
Working as a bank teller can be a great entry-level role.
There are plenty of opportunities to progress in your career once you’ve got a few years of experience under your belt and have developed a wider knowledge of financial services.
But first, how do you become a bank teller?
Most bank teller jobs do not require college or a post-secondary degree - the majority asking for a high school diploma. However, if your application is being considered, you should expect to be administered a bank teller assessment.
Handling money and people’s banking transactions requires trustworthiness, so the bank will want to ensure they are considering honest, responsible candidates. Teller assessments are designed to evaluate your
Ability to make sound judgements
Mathematical skills (addition, subtraction, multiplication, percentages
Listening and problem solving skills
Although entry-level roles such as these don’t typically require direct experience, a bit of previous customer service experience (such as a job in hospitality or retail) can go a long way. However, it’s not always necessary.
Here’s what you need to do to become a bank teller:
Review the requirements in the job description
Prepare for interview and demonstrate how your attention to detail and excellent customer service skills make you the perfect fit for the job
Try a practice teller assessment and complete the test at your scheduled time
If you’re selected - you can expect about 1 month of on-the-job training after you started your new job
One of the most important (and most challenging) steps is securing that interview, and to do that, you’re going to need a polished and professional resume.
Because it can be challenging to land an interview when you do not have previous banking experience, it’s important to spend time crafting a detailed and targeted resume before applying.
When putting together a bank teller resume, pay particular attention to the keywords that are in the job description and include those keywords on your resume. And while it’s usually best to use the reverse chronological resume format to show that your relevant experience is recent, be sure to also follow these general guidelines improve your resume.
Your bank teller resume should include five main sections:
Objective or summary
The general rule for structure is to include your objective or summary first with your contact information either at the top of the page. This is a great opportunity to state your interest in banking and have transferable skills for the role.
The remaining three sections should be prioritized based on relevance. For example, if you’ve previously held a job as a bank teller, then it’s a good idea to put your work experience up top.
If you haven’t worked as a teller before and have recently completed relevant education (perhaps certification in finance), then it’s usually a good idea to bump your education section up on your resume.
If you don’t have much previous work experience or education, then your skills section should take priority. (Remember to keep it to the relevant skills that are on the job description.)
Let’s discuss in a bit more detail what each of these sections should look like in your bank teller resume.
Of all of our bank teller resume tips, this one’s probably the easiest to get right.
Hiring managers need to be able to see accurate and up-to-date contact information so that they can get in touch with you.
Here’s what you should include:
Your email (you’ll want to make sure the email you use sounds professional)
Your phone number
Your home address
Relevant social media links (such as your Jobcase profile or LinkedIn profile)
The next section is your resume objective, sometimes referred to as an executive summary.
The purpose of this section is to briefly outline your intentions and goals in applying for this job and to quickly demonstrate how your skills and experience relate to the opportunity.
When writing the objective for your banking resume, think of it as a little teaser for the rest of your resume — kind of like the blurb on the back of a book.
This is often the first thing a recruiter will read, and it sets the tone for the rest of the resume, so you’ll want to spend extra time here.
Here’s an example of what an objective section should look like:
The third section we’re going to add to our bank teller resume is the work experience section.
If you have direct experience in a similar role, you should place this section near the top (just under your executive summary).
If you haven’t worked as a bank teller or in another relevant position before, you can choose to either keep the work experience section in the same position or bring your skills or education sections higher up.
So, what should your work experience section look like?
First of all, a couple of things to avoid in the work experience section of your bank teller resume:
Do not add all of your previous jobs, especially if you’ve been in the workforce for a while
Do not add all the tasks and responsibilities for each job. Three or four (per job) should be sufficient
Do not be vague about your achievements. Quantify them where possible (for example, use “achieved 5x growth in 12 months” instead of “helped my department grow”).
What should you do then?
Firstly, keep your work experience section short and sweet. That means if you have a long work history, only include jobs that demonstrate relevant skills, such as:
Managing customer accounts and interacting directly with customers
Processing financial transactions including POS transactions
Improving customer satisfaction and solving customer complaints or problems
Performing cash management duties, balancing tills, making bank deposits, etc
Secondly, focus on skills and achievements as opposed to duties and responsibilities.
Rather than “I was responsible for managing customer accounts,” try, “I improved customer retention by 20% by proactively managing customer accounts.”
Interested in more resume do’s and don’ts? We’ve got a whole article on the subject: Resume do’s and don’ts to get you hired in 2021.
Your skills section should be tightly focused on relevant bank teller skills.
You can usually identify the right keywords to include in your resume based on the job description or advertisement.
Display these skills as bullet-points, or use a more visual system for showing your proficiency in each area, like this:
Some bank teller skills you can include on your resume are:
Excellent communication skills
Microsoft Office Excel
Exceptional customer service
Attention to detail
The length and detail of your education section will depend on how relevant it is to a bank teller job.
If you’ve studied something like finance, then you can go into a bit more detail here, discussing what you learned and how this applies to working as a bank teller.
If your education isn’t relevant to the job, that’s okay. Just list educational achievements you have, and keep things nice and concise.
Let’s check out a few bank teller resume samples to help you land that job.
Remember, if you have experience working as a teller before, then your experience section should take priority, such as in this example resume:
If you’re applying for an entry-level position, then it’s best to discuss how your duties and achievements in previous roles are relevant to a job as a bank teller, like this:
Once you’ve crafted a resume that includes the five parts we mentioned above, you’ll be ready to apply for your first job as a bank teller!
Are you ready to start applying? Check out the Jobcase job search for current bank teller opportunities.