Paul Baker
Community Specialist
Community Specialist
Kroger application tips and tricks for all job types
Last updated: August 14, 2022
Paul Baker
Community Specialist
Community Specialist
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Kroger application tips and tricks for all job types
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Chances are, there’s a Kroger grocery store near you that’s hiring to fill multiple open positions.

Known for its benefits package, family atmosphere, and good pay, Kroger positions can be competitive.

In this article, we’ll break down exactly what Kroger does, the types of positions you can apply for, the benefits you’ll receive, and how to craft an application that will give you the best chance at getting the job.

What is Kroger?

Kroger is a food and grocery company founded in 1833 with a mission to be there for customers when they’re needed most.

Kroger employs nearly 500,000 associates who serve over 11 million customers each day. Kroger owns 2,800 stores in 35 states across the country, including:

  • Baker’s

  • City Market

  • Dillons

  • Food 4 Less

  • Foods Co

  • Fred Meyer

  • Fry’s

  • Gerbes

  • Harris Teeter

  • King Soopers

  • Jay C Food Store

  • Kroger

  • Pay-Less Super Markets

  • QFC

  • Ralphs

  • Smith’s Food and Drug

These stores sit under two dozen different banner names and altogether bring in $121.1 billion in annual sales, making Kroger one of the world’s largest retailers.

The Kroger company is consistently hiring to fill various position types across the country to serve customers at any of their thousands of locations.

Why should you apply for a job at Kroger?

Kroger’s benefits package makes it one of the most appealing retailers to work for across the country. They include the following:

Competitive wage

Kroger’s hourly wage has been $15 per hour minimum since 2019. When you calculate that hourly rate to include benefits like healthcare, 401(k)s, and pensions, the hourly rate is over $20.

Health and wellness

Health and wellness benefits include health and dental insurance. Healthcare perks like free flu shots and well-child visits feature as a part of Kroger’s preventative care and wellness programs.

Associate discounts

All Kroger employees receive discounts on household and Kroger’s Our Brands products across all locations. Employees can also access a variety of deals throughout the year, providing them with additional savings.

Emotional wellness

Free counseling sessions and other resources are available for employees to support their emotional wellness while navigating life’s challenges.

Ongoing education

Kroger supports lifelong learning with programs to help employees further their education, both professionally and personally. They offer support and funding for everything from GEDs to Ph.D. degrees.

Growth opportunities

There are several tracks for career development and growth at Kroger. Employees can access formal learning programs, get training on the job, and have support through a personalized development plan to continue to grow.

COVID-19 and pandemic support

Throughout the COVID-19 pandemic, Kroger supported its employees by providing special bonuses and $2 premium hourly pay for frontline associates. It also established paid emergency leave for sick employees and hired over 100,000 associates.

Kroger employees had access to free COVID-19 testing and vaccines as well. Associates that are vaccinated receive $100.

Here’s a breakdown of the benefits offered to employees throughout the pandemic:

An overview of the positions at Kroger

As of June 2021, there were 3,389 Kroger jobs just for hourly workers across the country. Of these thousands of job openings, there were various Kroger careers available, many of which can be kickstarted by Kroger jobs near you.

The Kroger human resources team is consistently looking to fill employment opportunities at many of its open locations, particularly for seasonal workers, as we approach the holidays.

Kroger retail clerk

A retail clerk position is the most common Kroger career available. The retail clerk is a broad job description that encompasses any of the following roles:

  • Cashier

  • Bagger

  • E-commerce clerk

  • Grocery clerk

  • Produce clerk

And many more, depending on location.

A retail clerk’s job could include any of the following responsibilities:

  • Checking out customers

  • Bagging groceries

  • Stocking shelves

  • Building displays

  • Gathering products to fulfill online orders

  • Good communication skills

  • Serving any other additional customer needs in the store

Retail clerk positions are offered both full-time and part-time, with some overnight shifts available. You must be a minimum age of 14 to apply for the retail clerk role with Kroger.

Kroger reported that all hourly employees will be paid $16 per hour in 2021, which is about $31,200 a year for a full-time employee.

Courtesy clerk

A courtesy clerk is similar to a retail clerk but focuses more on helping customers and providing them with the best in-store experience possible.

Here’s what the job involves:

  • Greeting and welcoming customers

  • Bagging groceries

  • Ensuring checkouts never run out of bags

  • Helping customers with their shop:

  • Putting items in their cart

  • Helping customers find the items they want

  • Taking their cart to the checkout

  • Taking their items to their vehicle after purchase

  • Checking out customers during busy periods

  • Cleaning the shop floor

  • Restocking shelves

The hourly rate for this position starts at $16 per hour and can increase over time based on performance and time with the company.

Assistant manager

The assistant manager is second in command to the store manager. They help the store manager oversee different departments in the store and fill in for the manager when they’re not around.

The role helps manage the day-to-day running of the store, making sure that sales and profits are on track to reach targets.

Here’s what some of the job involves:

  • Merchandising

  • Managing order guides

  • Delegating tasks on the shop floor

  • Scheduling day-to-day work

  • Customer service (particularly dealing with customer queries or complaints)

  • Managing employees

A Bachelor’s degree isn’t essential for this position, but some managerial experience is preferred.

Kroger’s assistant manager roles typically pay between $16 and $24 an hour based on experience.

Store manager

The store manager is in charge of all day-to-day operations in the store. Working with the assistant manager, they’re responsible for making sure their store hits their sales target. As a result, they need to be creative and innovative with ways they can increase sales and improve the buyer experience.

Take a look at what else the store manager is responsible for:

  • Hiring new employees

  • Training and development for employees

  • Delegating work

  • Supervising entry-level employees

  • Customer service (particularly dealing with customer queries or complaints)

  • Administration

  • Disciplinary action when required

  • Identifying areas of sales growth

  • Ensuring compliance with laws, regulations, and division policies

The minimum requirements for this role include a high-school diploma, three years of experience in an assistant manager role, and successful completion of the Division’s Management Training Program.

A Bachelor’s degree is desirable but not required.

The salary for a store manager ranges between $56,451 and $75,824 based on previous education and experience.

Pharmacy technician

Many Kroger locations include pharmacies. At those locations, Kroger directly hires pharmacy technicians to help with activities in the pharmacy department. These activities might include:

  • Preparing prescriptions

  • Receiving refill requests over the phone

  • Obtaining health information

  • Performing computer data entry

  • Ordering medications and processing received orders

Kroger pharmacy technicians can apply for both full-time or part-time roles during daytime and evening shifts. You must be 18 years of age to apply.

On average, Payscale reports an hourly salary of $11.99 per hour or between $22,000 and $54,000 annually.

Customer service delivery driver

To transport groceries, Kroger employs customer service delivery drivers to deliver customer orders directly to homes.

Responsibilities include:

  • Driving a company delivery vehicle

  • Showcasing safe, efficient driving behavior

  • Following Kroger's driving standards

You can apply for both full-time and part-time positions, and you must be 21 years of age to apply.

A typical Kroger delivery driver’s salary is $33,136 but can range from $23,684 to $41,286, according to Glassdoor.

Warehouse technician trainee

Warehouse technician trainees are part of Kroger’s team of pharmacists and pharmacy technicians. They work in a highly automated distribution center to support Kroger’s store pharmacies.

Their responsibilities include:

  • Preparing orders for pharmacist review

  • Packaging

  • Shipping

  • Managing inventory control

Warehouse technicians can work part-time or full-time shifts. You must be 18 years of age to apply.

Salaries for warehouse employees at Kroger can range from $15 to $24 per hour.

How do you apply for a job at Kroger?

To apply for a role at Kroger, you’ll have to fill out a Kroger application.

How to apply for a role at Kroger differs depending on your preference. You can apply through Kroger’s online application form or a print-out application.

The application process for an entry-level job is the same as the one used for store managers. Job seekers complete a Kroger job application for the job title of interest to complete the hiring process.

How do you apply for Kroger in person?

If you choose to apply with the print-out application, you should deliver it directly to your preferred Kroger store location. You can obtain a hard copy directly from the store or print out an application online.

Filling out a hard copy application may speed up the process of your application review but might not be an available option for all positions. Check with the store to see whether they accept hard-copy applications.

If they do, make sure you update your resume and cover letter and hand these to the manager in an addressed envelope. Dress in business casual clothing when you do this as you want to appear professional and show that you’re taking the application seriously.

How do you apply for Kroger online?

You can apply on the Kroger website for any available positions.

There are three steps for any online application:

  • Search for positions

  • Create a candidate profile (uploading your resume, cover letter, and any other supporting documentation)

  • Submit your application

To complete the Kroger application, you’ll need to create a Kroger profile requiring an email and password. You only need to complete this profile once, and you can use that same profile to apply for multiple Kroger jobs.

Once you’ve created a profile, you can submit online job applications.

To apply for a job online, you simply select ‘apply now’ on the job description page.

You’ll then be prompted to complete the online application, which involves:

  • Providing your personal information (all of this should automatically populate from your profile)

  • Uploading your resume and cover letter.

  • Answering specific questions about the job

Once you’ve applied, you’ll be able to check progress online, too.

11 tips for your online application

Now that we’ve covered Kroger’s online application, let’s take a look at some top tips to give you the best chance of success when submitting your application.

General profile

When completing the general Kroger profile, fill out as much information about yourself as you can.

  1. Keep your resume and cover letter brief but informative

The documents section requires you to provide a resume and cover letter, which we recommend uploading in PDF format.

You can upload the following types of files and documents to your profile:

Your resume should include a summary, skills, education, work experience, and certification section. In your cover letter, explain why you want to work for Kroger, the skills you have, and express enthusiasm for the opportunity.

  1. Include a letter of recommendation

Asking for a letter of recommendation from a former employer will put you ahead of other applications. Reach out to a trusted former employer or colleague to write a stellar recommendation for you.

  1. Include all relevant contact information in full

Choose an email address and phone number you regularly check. This is where Kroger will contact you to let you know if you got the job.

  1. Include your most relevant work experience first

Most people list work experience chronologically. But if jobs further back in your experience are more relevant to the one you’re applying for, list them first.

You’ll need to collect the following information for each role you’ve had:

  1. List all relevant education, even if incomplete

Be sure to include all your educational experience on your application. This is true even if your education is still in progress. Include any free online courses or self-education as well.

  1. Consider free online certifications to put your resume at the top of the pile

Many organizations offer free online certifications for all types of roles, like this one for cashiers. Taking a free certification course relevant to the position you want will increase your chances of getting a job.

And of course, if you have relevant certifications like licenses for driving a forklift, for example, list those in full.

Job-specific questions

The following tips are based on a sample application for a Kroger retail clerk, as it’s the most common role the company has open.

  1. Get a referral (if you can)

Kroger asks for general information, including your connections with Kroger, if any. If you know someone who works there already or who’s worked there in the past, ask them to formally refer you.

Here’s the general information you’ll need to complete in full:

  1. Be generous with availability (within reason)

In some cases, stores are looking for coverage for specific hours, so be as generous as possible with the hours you’re willing to work.

Here’s an example of how you’ll need to provide availability:

  1. Be honest about bad experiences in your past (while staying positive)

If you’ve been fired or had negative work experiences, explain why. The hiring manager might even have experienced something similar themselves at one time or another. Include a description of what you’ve done since to improve your skills.

It’s important not to withhold information. Kroger will eventually call previous employers to check for accuracy. If the company finds out that you’ve withheld information, you may not get the job.

Here’s an example of the type of information you’ll need to provide about previous employers.

  1. Disclose any criminal history and outline the reparations for your actions

The most important thing to remember here is to be honest. Here’s an example of the type of personal background information Kroger requires:

  1. Agree to a background check and verification of employment in the US

The easier you can make it for Kroger to hire you, the better. Provide accurate information about your background upfront.

The Kroger interview process

So let’s say you’ve sent your application in, and you’re invited for an interview.

Great! But what can you expect from the interview process, and how can you prepare for the interview?

Let’s take a look at some common Kroger interview questions, so you have an idea of what to expect. We’ll also outline some top tips to prepare for the interview.

Common questions for Kroger interviews

Here are a few common interview questions that past applicants were asked during their interviews with Kroger:

  • What do you know about Kroger?

  • Why do you want to work at Kroger?

  • Tell us about yourself.

  • Define excellent customer service in a grocery-store setting.

  • What are your strengths and weaknesses?

  • A customer is upset. How would you handle it?

  • Tell us about a time when you’ve been unable to give the customer what they want, and what did you learn from it?

  • What did you like most about your current/former job?

  • Do you have any questions for us?

How to prepare for your Kroger interview

Here are some of our suggestions and tips on how to prepare for an interview with Kroger.

Understand the company

It’s good practice for any interview to make sure you have a solid understanding of the company you’re applying to.

Before your interview, spend some time researching the following:

  • The history of the company. For example, when were they founded? How has the company changed over time? Understand a bit about their background before the interview.

  • Their top competitors. Familiarize yourself with who Kroger is competing with. This will show the hiring manager that you’re aware of the marketplace and that you’re taking the job seriously.

  • Their goals for the future. What does the company want to achieve in the future? Do they have financial goals they want to hit? Do they want to reach a new target market? See if you can find out any information about this online before the interview.

  • Their morals and values. Companies want to hire people who respect and embody their company morals and values, so make sure you know what these are.

All of this research might seem a bit excessive, especially if you’re applying for an entry-level role. But it shows Kroger that you’re serious about the job and that you want to help the business grow and succeed.

It also gives you a good starting point for questions to ask (more on this later).

Summarize your previous experience in a few sentences

Chances are, you’ll need to summarize your experience in the interview. You want to give a clean, brief overview of your education and employment timeline.

To do this, it helps to have an outline memorized beforehand. This allows you to state your history without going off track and without taking up too much time.

So think about your timeline of work and education and create an outline to use in the interview. Prepare this beforehand, and you’ll be able to talk to the hiring manager through your background as clearly and concisely as possible.

Know your strengths and weaknesses

It’s important to know what your strengths and weaknesses are so you can openly address them if the interviewer wants to know more about them.

When it comes to your strengths, make sure you can outline them clearly and show how they apply to the job.

For example, if you’re great at working in a team and you’re applying for the retail clerk position, this will help you collaborate with your peers and be more efficient in your day-to-day work.

You’ll also need to address your weaknesses and think about how you can twist a negative into a positive. For instance, let’s say you pay too much attention to detail.

Sure, this can be a weakness because it means you focus too much on one particular task. However, it means you’re thorough and precise with your work.

Check out this article to find out more about how to talk about weaknesses in an interview.

Have questions prepared

At the end of the interview, you might get asked if you have any questions. It’s good practice to always have questions prepared for when this time comes.

Why? Because it shows the interviewers that you’re interested in the job and the company.

Fortunately, if you’ve done your research about the company, you’ll have solid ground for asking questions. For example, you could ask about their goals for the future and how this will impact retail staff.

You could also ask specific questions about the role. For instance, what working hours will be required, or how much the hourly pay will be.

If you want some more inspiration, take a look at these top 15 interview tips to make a good impression and get hired.

Start your application with Kroger today

When you apply for a role at Kroger, you have the potential to find a career that provides good benefits and pay for employees at all levels.

If you want to easily find and apply for a Kroger job at a supermarket chain location near you, check out the Jobcase job search.

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