Heath Alva
Posted June 10, 2021

Best administrative assistant resume examples to get you hired in 2021

Learn tips for how to write an administrative assistant resume and see some samples.
Heath Alva
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Best administrative assistant resume examples to get you hired in 2021
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Administrative assistant jobs exist in almost every industry. They don't require years of specialized training, and they can offer opportunities for advancement.

If you're highly organized and have basic computer skills, an administrative assistant role might be perfect for you.

There are fewer administrative assistant jobs than there used to be. So, to get started on this career path — or to find new opportunities — you need a competitive resume that stands out in a crowd.

In this article, we will discuss the skills an administrative assistant needs and how to write the ideal resume to land an administrative assistant job in 2021.

What is an administrative assistant?

Administrative assistants handle a wide variety of organizational and clerical tasks in an office.

Many administrative assistant jobs are entry-level, but that doesn’t mean they’re not important. Administrative assistants work behind the scenes to keep businesses running smoothly.

Administrative assistants work in many types of organizations, including enterprises, legal offices, clinics and hospitals, schools, government agencies, and more. The average salary for an administrative assistant in the U.S. is $40,000.

The responsibilities of an administrative assistant are diverse. On the same day, they might greet visitors at the office, take notes on an important meeting, plan a business trip for the CEO, and order new office supplies.

What skills and training does an administrative assistant need?

Every administrative assistant job is a bit different, but they all require a mix of organizational, technical, and interpersonal skills.

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Since being an administrative assistant requires you to do a variety of tasks throughout your day, you should also be great at multitasking and time management.

Organizational skills

Being an administrative assistant takes a great deal of organization and attention to detail. For example, you may need to:

  • Manage files
  • Schedule meetings
  • Work with budgets and expenses
  • Make travel arrangements
  • Take office inventory

Technical skills

You don’t need to be a tech genius to be an administrative assistant, but you should be competent with a computer. You’ll probably use it for everything from managing expenses to typing notes and emails.

Valuable technical skills include:

  • Microsoft Word, Excel, and PowerPoint
  • Data entry
  • QuickBooks
  • Social media
  • Fast typing speed

Interpersonal skills

As an administrative assistant, you’re often the first point of contact for people who call or visit the office. Your job will also involve providing support for people within your organization. To do those things well, you need excellent interpersonal skills.

Administrative assistant work that requires excellent communication may include:

  • Greeting visitors
  • Answering phones
  • Providing customer service
  • Helping coworkers solve problems
  • Collaborating with others
  • Communicating well in writing

Education

You usually need a high school diploma or GED to be an administrative assistant.

While no further education is necessary, there are training or degree programs that can give you a competitive edge.

How do you create a great administrative assistant resume

Follow these five tips to craft a resume that stands out from the crowd. 1. #### Customize your resume Every administrative assistant job is a little different.

Read the job description carefully to find out which specific skills you need for the job you’re applying for and emphasize those on your resume. 2. #### Include your most relevant experience

Your professional resume doesn’t have to include everything you’ve ever done. Most should only be one page long, two at most.

Choose the work experience that’s most relevant to the job you’re applying for. If you’ve already had two administrative assistant jobs, you probably don’t need to include an earlier position in food service.

And when you write bullet points about your experience in each position, choose the tasks that relate most closely to the ones in the job ad. 3. #### Use keywords Did you know that 75% of resumes are never seen by a real person? Most get filtered out by applicant tracking systems (ATS), which are software programs that screen resumes and choose which ones to send to the human recruiter or hiring manager.

Check the job listing for important keywords. For example, if the job ad says you need to be “proficient in Microsoft Office,” put the phrase “proficient in Microsoft Office” in your resume skills section.

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Keywords help get your resume past the ATS and can impress human recruiters. 4. #### Proofread everything As an administrative assistant, you need to have excellent attention to detail. You can prove you are capable of this by eliminating any typos from your resume and cover letter.

Keep it simple

Don’t get too creative with your resume format or font choice. Fancy formats can make your resume harder to read and draw attention away from your skills and experience.

Resume examples

Let’s take a look at three sample administrative assistant resumes and what makes them great.

Entry-level administrative assistant resume sample

Alex Anderson

100 Jobcase Avenue

New York, NY 10001

(555) 123-4560

[email protected]

Professional Summary

Highly organized entry-level administrative assistant with strong interpersonal skills. Experienced at providing customer service and managing time with a heavy workload.

Skills

  • Typing speed 70 wpm
  • Skilled in Microsoft Excel, Word, Powerpoint, and Outlook
  • Two years of customer service experience
  • Excellent written and verbal communication skills
  • Data entry proficiency

Work Experience

Eastman Electronics, 2018 – 2020, New York, NY

Customer Service Associate

  • Answered phone calls from customers
  • Assisted customers with electronics troubleshooting
  • Entered customer information into the database
  • Assisted customers with purchasing electronics and replacement parts

Education

2016 Diploma, Hillcrest High School, New York, NY

Why it’s great

This job seeker has no administrative assistant experience, but they still manage to emphasize relevant skills. In the resume summary and skills section, they talk about being organized, communicating well, and having important hard skills, like a fast typing speed.

In the experience section, they emphasize the parts of their customer service job that could help them as an administrative assistant, including answering the phone, assisting others, and entering information into a computer system.

If you have no previous work experience, you can add other types of experience to your resume. For example, maybe you’ve used your organizational skills as a volunteer or member of a club.

Business administrative assistant resume sample

Bobby Bautista

Contact information:

150 Jobcase St.

Houston, TX 77001

(555) 321-3210

[email protected]

Professional Summary

Administrative assistant experienced at scheduling travel, using CRM, and communicating with vendors. Excellent interpersonal and problem-solving skills.

Work Experience

Imagine International, Inc., 2016 – 2021, Houston, TX

Administrative assistant

  • Scheduled travel arrangements
  • Ordered office equipment and supplies
  • Devised new filing system for office
  • Screened phone calls and routed callers to the appropriate party
  • Communicated with vendors via phone and email
  • Entered customer information into CRM
  • Kept minutes of executive meetings

Davis Designs, 2014 – 2016, Houston, TX

Office assistant

  • Answered multi-line phone system
  • Greeted customers
  • Helped set up offices for new employees
  • Drafted memos and edited emails for the CEO
  • Provided general administrative support to a variety of departments

Skills

  • Travel planning
  • Scheduling
  • Salesforce
  • QuickBooks
  • Microsoft Office
  • Strong communication skills

Education

2019 Certificate in Business Administration, Houston Community College

Why it’s great

This resume emphasizes a skillset and experience that would be valuable in other administrative assistant positions.

While the candidate has a wealth of experience, they chose just a few skills to emphasize in their resume summary. Ideally, these should be skills required by the new job and mentioned in the job posting.

Medical administrative assistant resume sample

Casey Chen

333 Jobcase Place

St. Paul, MN 55116

(555) 555-5555

[email protected]

Professional Summary

Dependable administrative assistant with 10 years of experience in the medical field. Highly organized and adept at communicating with patients and teammates.

Work Experience

St. Paul Health Group, 2011 – 2021, St. Paul, MN

Administrative assistant

  • Answered patient phone calls and scheduled appointments
  • Greeted patients at the office
  • Faxed and scanned documents
  • Entered information from patient forms into the database
  • Collected insurance information and processed payments
  • Kept waiting area clean and organized

Skills

  • Proficient with Microsoft Office
  • Knowledge of HIPAA and healthcare privacy laws
  • Basic knowledge of medical terminology
  • Experience working in a Medical Records System
  • Strong organizational and interpersonal skills

Why it’s great

According to a survey of employers, the top three most important soft skills for medical administrative assistants are professionalism, dependability, and verbal communication. Their main responsibilities include answering calls, operating computer systems, and scheduling appointments.

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This candidate emphasizes each of these qualities, as well as their years of experience in the medical field.

While administrative assistants can move between industries, the job will be a bit different in each type of organization. If you have specialized experience in the field you’re applying to, you should make sure to mention it.

Land your dream job as an administrative assistant

There are opportunities for administrative assistants in most industries. If you have the organizational, technical, and interpersonal skills the role requires, you’re just one perfect resume away from landing a great job.

Use the examples we’ve shown you as inspiration for creating a resume that wows recruiters and hiring managers.

For more job search tips and career advice, visit the Jobcase Getting Hired Resource Center.

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