Adding to my above comment is you have to learn is interpersonal communication. Very Important this is about how you read people and what they are thinking or doing. How you approach individuals who may or may not have bad intentions, and also how to approach them and talk to them without appearing as security guard but rather as someone who is wondering what he or she is doing there. How to engage them in conversation and mentally gathering any bits of vague words or actions that will alert you this person should not be there. Also you learn how people will approach you and try to use mind games to see if you will reveal anything. It has happened to me that’s why I mention this. Des-escalation is another important thing to know if you tell someone they are trespassing and they continue or ignore you. You will have to know how to talk them into complying your order.Many of these things you will learn not in a class room but on hands and that’s the best school of all.I will give you an example or interpersonal communication… one of the things we are told during working the Academy Awards is one never talk to the press or anyone else connected with press for obvious reasons. Also we have what is called ODOs(Off Duty Officers) They will often use their influence to access areas of limits to them and you as well. It may be a door entrance or room. We are told by our main supervisor Do NOt let them through no matter what. They may flash their police badge or come up to you and tell you three are police and our instinct is to let them pass.I had an ODO twice try to tell me what post I was at and what I was doing there and I already knew what do say. I said” I am not at liberty to say”.. he left.. then another came and flashed me his badge and gave me some bullshit story, but I told him nothing and he told me you are doing a good job. Sometimes they would try to entrap you or catch you of guard. To see if you were alert. If you did let them through they would report you to the supervisor.
First and foremost you MUST. BE a people person. I mean be able and willing to work with the public.. If you cannot do this.. Your choosing the wrong profession. Unfortunately, security gets a bad view sometimes because people assume we are like the police and there are those in the security profession who sometimes think they are cops.. we are not. Our main function is to Observe and Report.. we are the eyes and ears of Law Enforcement. There are different kinds of security.. I chose the Special Events Security because we deal with attitudes and with different events. I have done Coachella, Electric Daisy Carnival in Las Vegas,NASCAR, and major awards shows like the Oscars, Emmys, Grammys and so on. Movie Premires.. each event is different and we are referred to Security Agents not guards because we wear suits not uniforms but my other two jobs we sometimes wear the uniform. We are unarmed but we always have PD(Police Dept) close by. If you want to stand at a regular post all day then go for it but you want excitement and never boring and always something new then I would aim for special events.
know your surroundings to advise. Observe everything and know protocol, if something goes wrong you will need to know the procedures in all situations. Be discreet in all things especially to avoid causing offense.
Most importantly, be qualified!! Be in good health so that you can execute when necessary. You are a customer servant so be kind and
Security job,it's very important...and Security officer have to be alert to any signal in the work area...very important thing,....punctuality, responsibility, good communication, costumer services,be on good shape,personality, aparience, be alert, it's a very good job if you do what you have to do correctly
I think job security is important and self safety first okay and learn to get along with many different types of people for you know not where you will be assigned okay and control you attitude at all times no matter what happens okay and follow all job instructions given to you at all times okay
Always pay attention to the job requirements as far as what is expected physically. Another thing I find is most people think of Security Officers as brutes and don’t understand that the position is really about customer service.