General understanding of how networking (in the IT sense) works. You don't need to be certified or an admin, it just helps.

Licensing restrictions and the culture of the company. Licensing can literally change in a single day. It's not a locked contract.

Retention is not a thing with them. If a person wishes to cancel, they cancel. Don't try to talk them out of it.

Never say sorry if it's not your fault.

Never stop learning the devices and how they work compared to others (Samsung vs TCL vs PS5 for example).

To get hired at Netflix, you should have a strong understanding of the company culture and values. Make sure your resume highlights relevant experience and skills that align with the position you are applying for. Prepare for behavioral questions that showcase how you embody Netflix's values. Additionally, consider networking with current or former employees for insights on the hiring process. Check out job openings on the Netflix careers page and other job search providers like Jobcase to find potential opportunities.