I had similar issues before that I would turn to TV shows or stress eating but they never really helped at the end. At the end I was doing more meditation or mindful exercise that helped me better. So make sure you invest some time in yourself to process these emotions. Don't bury or ignore that if they are not healthy for you.

Exercise (bike riding or mow the grass), read, or bake a amazing dessert from scratch!

I recently read a quote from Denzel Washington "some people will never like you because you're spirit irritates their demons" please remember it's not you. It's them. If a person has to mistreat others In order to feel better about themselves ?Then just do nothing but feel sorry for them

I wish I had a definitive answer for you, because if I did I could be a gazillionaire. Honestly, the only thing that has ever worked for me was to make a commitment to not own anyone else's frustration or anger. A couple of years ago I worked with a sales person who treated me like I was incompetent. He was not a nice person. After I got off the phone with him or had to see him in person I would feel very tense and angry. One day, after he had yelled at me for something, I remember asking myself "what is wrong with that guy?". As soon as I did that, I could feel a shift in my own mood. By just asking myself that question, I was immediately putting the bad mojo back on him, where it belonged. I no longer take on other people's stuff. It is difficult. But that is the only thing that has helped me. I hope this response helps a little. :D

Dont take it personal and realize your just coordinating for and providing a service based on what the company is doing. Do your best and treat people the way you want to be treated. There will always be angry customers. If your working for a company that is unethical or intentionally taking advantage of people you should find a place that provides a good service or product. If that is the case then just dont take things personal and do your best to resolve.

Amber, excellent question. There are certain roles where you develop thick skin quickly, and some where things are always tranquil. (I have never worked the 2nd one!)

One thing is certain - Stress Happens! As a Sales Professional in the Retail Automotive space, I have developed 3 techniques not letting the "Karen's" get me down:

1} Always Be Smiling - even while the customer is yelling at me, I maintain eye contact and a smile. The eye contact let's them know you are paying attention, and when they ask me why I'm smiling I explain that solving problems is where I find the greatest joy at work, and I get to help them.

2} Be curious about the problem, and the customer and put yourself in their shoes.

3. Never give anyone free rent in your head by letting them know that smile off your face. The world continues to become more crass, so I became more classy, "Yes, Sir. Thank You Ma'am."

I use my commute time home to replay the bad interactions of the day, and when I get home I pull a Mr. Rogers and change clothes, wash my hand, and some days shower the stench of unhappy customers off of me.

Remember, you help people every day, do NOT let the Karen's bring you down.

I typically decompress by going for a walk, riding my bike, or doing some exercise. Getting some physical energy out and setting my brain on autopilot helps me vent anger/anxiety without thinking. Plus it keeps me healthy! Hope that helps you figure out something that'll work for you.

Good luck!

Amber, bring GOD into the workplace. Prayer and reading something inspirational such as the Bible really help. When a customer yells at you, kindly reply, "I'm here to help you." Try to never take anything personal.

I build my own support system. Not necessarily to be my friends or family. But more like people I can actually trust and relate to my situation. You can do that too. Don't swallow it by yourself!

I’m use to annoying people so eventually I just stopped caring like why should I care