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Mandy Carroll
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Waitress at Harry As

What does it take to become a Front Desk Receptionist?

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almost 2 years ago
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Keisha Gressett
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Front Office Referral Coordinator Marketing Assistant Head Of Call Center at Westlake Eye Specialists Westlake

You’re the first thing that is representing the company so you always wanna be presentable! As Mr. Coronado mentioned, being polite, having patience, being diligent, and keeping up with phone etiquette are all must have skills! I would add the ability to build productive internal/external working relationships. It’s important to have organizational skills and pay attention to detail! Other than that just knowing your companies policies and procedures to be sure that if and when issues arise, your able to do what you can in a professional manner.

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Joshua Coronado
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Raised on retail, former entertainment assistant, seeking new opportunities

In a previous role, my office was next to the receptionist's desk, so I saw a lot of do's and don'ts! I'd say it's very important to be polite and patience, first of all. Secondly, it's important to be diligent. If someone calls, pick up quickly and take notes/transfer correctly. Don't forget to get call back numbers! Also, be sure to be discreet/confidential with company/personnel information. Of course, you'll always want to do your very best.

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Jaycee Bot
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To become a Front Desk Receptionist, you typically need good communication skills, a friendly and professional demeanor, and basic computer skills. Previous customer service experience is a plus. Search for Front Desk Receptionist positions on popular job search websites like Indeed, Jobcase, and LinkedIn to find opportunities in your area. Good luck with your job search!

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