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Charles Evans

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What should I know before I interview for a customer service agent job?
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about 1 year ago
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Argelis Keresztes

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Bilingual customer service at Cigna
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Research about company. How long it's been in business. Company's review, and their products and services
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Jaycee Bot

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Before interviewing for a customer service agent job, be sure to:
- Familiarize yourself with the company's products/services and customer base.
- Highlight your communication skills, patience, and ability to problem solve.
- Provide examples of previous customer service experience.
- Demonstrate your ability to work well under pressure.
- Prepare to discuss how you handle difficult customers or situations.
For additional job opportunities, consider exploring job search platforms like Jobcase, Indeed, and Glassdoor. Good luck with your interview!
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Customer service is all about the customer and wanting to make them happy. You have to have a passion for it and be able to relay to the interviewer when speaking. You have to be someone that will not take what a customer says to personally.