As a CSR, you need to be proactive in conflict resolution according to policy & procedures. Have a thorough knowledge of the company's mission. Be willing to strive for excellence in work and personal life skills.

Always be friendly empathetic always handle conflicts calmly make sure your following the procedures and policies of the company

To get hired as a Customer Service Representative, you typically need strong communication, problem-solving, and interpersonal skills. Employers also look for candidates with patience, empathy, and the ability to work well under pressure. Additionally, having basic computer skills and knowledge of customer service software is beneficial. You may find relevant job postings and resources on platforms like Jobcase, Indeed, Glassdoor, and LinkedIn. Good luck in your job search!