William Newberry
San Antonio, TX 78229

I am an experienced manager with a demonstrated ability to lead diverse teams to new levels of success. I seek opportunities to expand my horizons in management and find new meaningful employment.


Praises help jobseekers showcase strengths and stand out to employers.

Work experience
Enterprise Holdings
License and Title Clerk

• Finalizes sales approvals for fleet and wholesale customers.

• Daily partnership with re-marketers and fleet sales coordinators through phone and email.

• Vehicle title work including reassignment utilizing typewriters and printers

• Timely submission of funding documentation to over 50 floorplan lenders.

• Receipting and organizing 100's of titles in and out of the group system daily.

• Daily reconciliation of group area accounts receivables checks.

• Responsible for reporting out group, area and branch vehicle protection accessory sales.

CarMax Auto Superstores, Inc.
Assistant Business Office Manager

• Promoted to Assistant Business Office Manager of CarMax, San Antonio, TX in April 2015. Responsible for Business Office Operations and proud member of CarMax San Antonio's leadership team for 140+ associates.

• Responsible for team’s timely and accurate delivery of customer vehicle documentation and coaching the team to drive an iconic customer service environment.

• Interviewed, on-boarded, developed and oversaw daily activities of 20 clerical and administrative office personnel. Performed onsite saliva drug screens with applicants.

• Issued associate badges, lock box keys and approval rights.

• Processed all title work live during CarMax weekly onsite auction of 150-200 vehicles. Successfully implemented new title processes decreasing dealer wait times by one hour.

• Managed CarMax weekly live Office 365 Asset Review for over 45 different reports relating to department bottom line and work proficiency. Accounted for Profit and Loss on over 30+ account categories.

• DMV and title process subject matter expert.

• Store Notary Public point of contact for notarization, notary bond applications and commission renewals.

• Utilized Microsoft Office 365, Word, Excel and Adobe Acrobat to track, update, email and print reports.

CarMax Auto Superstores, Inc.
Lead Business Office Associate

• Served as Business Office Supervisory Leader of CarMax North Austin Business Office leadership team for 20+ associates responsible for timely, accurate processing of documentation.

• Timely resolved all funding issues with CarMax finance partners.

• Drove associate engagement by facilitating team huddles to discover opportunities for workplace improvement.

• Served as CarMax DMV Title Administrator, completed customer vehicle registration and title for all 50 states.

• Trained Auction DMV admin specialists to accurately complete title work for 500-800 vehicles per month.

• Observed associates provide professional phone handling skills to all customers.

CarMax Auto Superstores, Inc.
Business Office Associate

• Responsible for timely and accurate delivery of all customer vehicle documentation.

• Served as CarMax Wholesale Auction Title Administrator, completed auction payments, dealer to dealer title transfers and overnight processing.

• Responsible for processing 100's of title documents received from CarMax home office daily.

• Processed and completed vehicle finance payments in CarMax Cash Management System.

• Reconciled cash drawer and safe fund deposits 2 to 3 times per day.

Target, Inc.
Electronics Specialist

• Served Target electronics department as electronics specialist available to answer customer questions about Cameras, Game Consoles, Cell Phones, Movies, Music and batteries.

• Processed approximately 40 point of sale transactions per day with customers.

• Increased Target Red Card subscriptions 20% by effective customer engagement.

• Monitored and kept all inventory in stock.

I am able to effectively and respectfully communicate with superiors, colleagues, and staff.
I am cheerful, kind, polite, and interested in what others have to say.
I take responsibility for my actions and follow through on my promises.

Austin Community College District
Music Business

I completed two semesters and did not graduate.

John B. Connally High School
High School, Highschool Diploma

High School Diploma

  • Team Management
  • Customer Service
  • Time Management
  • Accounting
  • Outlook
  • Cash Handling
  • Scanners
  • Office 365
  • Computer Skills
  • Notary Public
  • Attention to Detail
  • Multi-Store Experience
  • Training
  • Document Management Systems
  • Conflict Management
  • Cashiering
  • Performance Management
  • Associate Development
  • Interpersonal Communication Skills
  • Change Management
  • Decision Making
  • Receptionist
  • Analysis Skills
  • Functional Expertise
  • Meeting Facilitation
  • Profit & Loss
  • Feedback Delivery
  • Documentation
  • Microsoft Office
  • Multitasking
  • Office Management
  • Scheduling
  • Accounts Receivable
  • Human Resources
  • Microsoft Word
  • Printers
  • Accounts Payable
  • Courageous Leadership
  • Team Building
  • Billing
  • Microsoft Powerpoint
  • Time & Attendance Systems
  • Computer Literacy
  • Mentoring
  • Microsoft Excel
  • Multi-line Phone Systems
More information

-Experienced in leading multiple teams of 20 or more direct reports.
-Flexible to working long hours and ensuring the job is done correctly.
-Ability to accept direct feedback and deliver above the expected results.
-I am very good at fixing computers and software issues.
-As a hobby I build gaming computers, troubleshoot machines and fix electronics for friends and family.