Hello, My name is Teresa and I am a very hard working person. I enjoy my work life to the best of my ability and I try the best I can to encourage others to do the same and always think outside the... show more
Hello, My name is Teresa and I am a very hard working person. I enjoy my work life to the best of my ability and I try the best I can to encourage others to do the same and always think outside the box or better yet to get rid of the box altogether. I like to learn and I strive to learn something new every day. I also like to teach others ideas and perspectives that I have learned from others by sharing the wealth of information that I come across.
I opened the Bellagio Hotel and Casino In 1998 as a Casino Porter Supervisor and I am currently in the same position currently.
I opened the property as a casino porter on the casino floor and I took care of whatever duties that were given to me by my supervisor and the management of the casino in the area that was assigned to me on any given night.
I worked as a Casino Porter on the Swing shift from 4 pm to 12 am. I worked on the Casino Floor taking care of whatever duties that were given to me on any given day. I gave up the position when I was told that I was not suppose to talk to guests.
I worked as a Tower porter 100 stories up in the tower of the hotel and I took care of whatever that was asked of me in the area that I was responsible for in taking care of the duties assigned. I did so for three months as a second job.
I became a casino porter on the casino floor and was responsible for cleaning in the casino and keeping the slot machines clean and also cleaning behind the bar floor pads and taking care of the guests and any other duties that was requested of me by my supervisor.
I was working as a clerk in the housekeeping department and I was keeping track of the Maids and the Casino Porters time off and timekeeping sheets to make sure that the employees in the department got paid appropriately and making arrangements for their vacations and their floating holidays and time off.
I was checking in guests and assigning room designations and also charging guests for telephone services and checking guests out, and keeping track of the finance logs for the hotel.
I went to this particular college to learn machine short hand to work in the Stenography industry. This program was particularly hard because there was a balance in the skills of working the machine and getting the speed and accuracy needed to transcribe the shorthand notes to legible legal documents for the courts. This was a difficult program and it did not get completed. I learned a great deal from this experience.
This was a two year internship program for students learning the Hotel and Casino Trade and I would get a job in a Hotel and Casino in Las Vegas, I was also eligible for work in all 50 states, Canada, and Over seas in Europe. We were educated on everything from the front desk/Housekeeping Dept/Stewarding/Valet Dept/Bellman Dept/Food and Beverage Dept/PBX/Security.
This was my general education requirement. I graduated with a 4.0 education.
This certification allows me to work in Customer Service Professions in the Hotel and in the Hospitality fields. All over the world and in Canada. I am also pursuing educational opportunities in this particular field of study.
- Computer; Word, Excel;Powerpoint;
- All Office machinery