Stephanie Taylor
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Following
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Registration Clerk
Detroit, MI 48227

I've worked in dental offices and with the public since 2003. Going above and beyond goals set is what drives me. I have a pleasant demeanor and believe in first impressions being lasting ones.

Praises
2 people praised Stephanie

Praise highlights

Stephanie never fails to amaze! She is caring and will follow up when needed. Always concerned about the appropriate issues....

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Work experience
The Wellness Plan
Front Desk Clerk

Verifying insurances daily
*Retrieving all messages left on voicemail and responding within 24 hours
*Help coordinate staff meetings
*Patient check in/ check out
*Manage patient scheduling and direct traffic flow
*Staff training
*Troubleshooting any issues within my authority
*Present treatment plans to patients
*Organize and present financial arrangement s to patients
*Coordinate with dental insurance companies to ensure claims are paid
*Consulting with the doctors to better communicate with patients
*Create a weekly excel report for production budget
*Accounting
*Collecting co-payments and posting payments
*Ordering supplies
*Patient confirmation
*Scanning documents into patient charts
*Making sure all routing slips are printed expeditiously for patients to be seated
*Working with EHS, Dexis, Dentrix, Excel, and Microsoft Office

Front Desk Manager
Dr. Joan E. Lanier DDS
Receptionist/ Dental Assistant

Registering and verifying insurances
*Collecting co-payments
*Scheduling appointments
*Ordering supplies
*Assisting in dental procedures
*Maintaining and operating of sterilization equipment
*Ordering all supplies for office within given monthly budget

The Wellness Plan
Receptionist
Detroit Dental Specialists
Front desk manager
Detroit Dental Specialists

Working with Dexis, Dentrix, and Microsoft Office
*Coordinate with dental insurance companies to ensure claims are paid
*Overseeing staff to make sure all charting and billing charges are entered properly and in a timely manner
*Setting up payment plans and discounts
*Posting payments
*Billing
*Consulting with the doctors to better communicate with patients
*Troubleshooting any issues within my authority
*Making sure the register balances every night
*Organize and present financial arrangement s to patients
*Charging out all auto debits for treatment rendered
*Resolving issues for patients
*Ordering supplies for office within monthly budget
*Managing patient operatories
*Manage patient scheduling and direct traffic flow
*Present treatment plans to patients
*Maintaining and operating of sterilization equipment
*Assisting in dental procedures
*Setting up dental trays for treatment

Traits
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Accountable
I take responsibility for my actions and follow through on my promises.
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Ambitious
I am strongly driven to succeed.
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Caring
I use my words and actions to help others without expecting anything in return.
Education
Dominican High School Michigan State University Wayne State University
High School
Certifications & licenses
Medicare Fraud
CPR
OSHA
HIPPA Compliance
Skills
  • Troubleshooting Skills
  • Communication skills
  • Account Reconciliation
Volunteering
St. Mary's of Redford Church
Religious education teacher