To obtain a position in which an opportunity to play a direct role in the unlimited growth and success of a company is presented.
Inbound/Outbound call center. Troubleshoot Apple devices. Log customer contact information. Notate accounts using the I-log system. Run diagnostics on Apple devices. Set up appointments and repairs at Apple retail stores.
Inbound/Outbound call center. Provided information to members regarding insurance benefits. Medicare Part D related inquiries. Assistance with premium information, copayments, deductibles, and coinsurance.
Inventory control. Counting product for different companies. Attention to detail.
Unloaded trucks and stocked shelves with merchandise. Heavy lifting 50 plus pounds. Customer service, directing customers to products, maintaining a clean, professional work environment.
Answering calls and transfer. Scheduling. Greeting guests. Handling company inquiries. Sorting and distributing mail. In person Customer Service.
- Customer Service Skills
- Building Customer Service
- Handled Volatile Customer Situations
- Communication skills
- Conflict Resolution Skills
- Critical Thinking
- Active Learning
- Troubleshooting Technical Issues
- Excellent Time Management
- Interpersonal Skills
- Active Listener
- Attention to Detail
- Energetic Work Attitude
- Microsoft Office
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Customer service experience for over five years. Experience in Microsoft Excel, Word, and PowerPoint. Excellent verbal and non-verbal skills. Ability to multi-task. Enthusiastic and quick learner. Active Listening. Interpersonal. Attentiveness. Time management. Empathy. Dependability.