Pam Robinson
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Scottsville, VA 24590
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Work experience
Management | Eddie Bauer
1994 - 2006 | Columbus, OH

Assisted in the start-up and grand opening of new multi-concept shopping warehouse.
Managed a $7M,55 employee warehouse, outlet and salvage store
Directed customer service associates, cashiers, stock leads and processors.
Exceeded sales and projected profit goals the first year of opening and many ensuing months.
Earned Best of Bauer store 1998, 2000 among 150 stores.
Developed and managed customer relations, focused on customer service issues and resolutions.,
Increased customer loyalty and ensured high rates of repeat customers by promoting positive customer experiences.
Coordinated and consolidated store audits.

Management | the nature company
1993 - 1994 | Dale City, VA

Responsible for start-up of a new outlet concept that included interviewing and hiring customer service focused individuals. Focused on setting clear performance expectations and providing feedback to improve outcomes.
*Created a positive employee morale by implementing employee sales contests, employee awards and appreciation days.
*Concentrated on accurate inventory receiving and internal theft.

Nature Company
manager
Eddie Bauer
Manager
Traits
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Caring
I use my words and actions to help others without expecting anything in return.
resume-trait-icon-set
Team-player
I care deeply about the success of the group or company of which I am a part.
Education
BACHELORS |VIRGINIA UNION UNIVERSITY
Psychology
Present
VUU
Bachelors, Psychology
August 1975 - May 1979 | Richmond, VA
Skills
  • Motivator
  • Ability to see the big picture
  • Active Listener
  • Conflict Resolution Skills