Mark Greenburg

Sales and Service professional seeking employment within a well-established organization.

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Work experience
Delta Airlines
Ramp Agent


Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Sales & Service Associate

Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Prepare sales slips or sales contracts.
Help customers try on or fit merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.


Prepare checks that itemize and total meal costs and sales taxes.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Inform customers of daily specials.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.
Stock service areas with supplies such as coffee, food, tableware, and linens.


Ensuring customers are helped through the line.
Cashing customers out and giving appropriate change.
Cleaning the breakroom and bathroom.
Stocking shelves.

Sacramento City College

Valley High School
High School