Margarita Perez Danicek
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IT Payment Industry Professional
Lawrenceville, GA 30045

Methodical, results-driven, and performance-focused professional, offering wide-ranging experience in all facets of information technology encompassing product management, complemented with... show more

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Work experience
VeriFone
Professionl IT

Designed process models based on business requirements to identify completeness of the information
*Prepared requests for appropriations (RFA) for hardware
*Support pilot tests at vendor sides leading to implementation.
*Served as author in charge of analyzing and documenting business systems and user requirements that generate deliverables involving use case, user stories, user interface (UI) mockups, test cases, functional specifications, workflow process and model diagrams, and data flows
*Maintained active coordination with the vendor on all phases of data requirements, mapping, and conversion
*Administered tracking of bugs to guarantee resolution of issues prior going to production
*Exemplified proven technical knowledge of the following:
*SAP for hardware repairs and ordering prototypes;
*Agile Scrum development to be applied in business rules;
*Mobile payment structure with web integration;
*Various financial host processors for all required protocols within specific transaction types and communication protocols; and
*Custom applications including PinPad legacy integrations for Android and Apple Pay
*Carried out various functions which include:
*Development and user acceptance testing (UAT) environments administration;
*Research and analysis to support creation and implementation of best practices; and
*Day-to-day updates to Confluence reporting issue logs and resolutions
*Handled point of sale payment processing and performance monitoring for consumer analytics and testing automation
*Functioned as subject matter expert (SME) on hardware and software solutions, while conducting training of new team members on tools and testing UAT objectives
*Played a key role in earning the Europay, Mastercard, and Visa (EMV) chip technology certifications for the global standard compliance with credit and debit card payments
*Assessed test results to ensure existing functionality and provided recommendation on corrective action; while consulting with the development engineers in resolving the problems.
*Completed analysis and draft test standards and procedures, while maintaining documentation of test results assisting debugging and modification of software

NCR/RADIANT SYSTEMS INC
Business Analyst /Senior Lead Quality Assurance Engineer

Took charge of creating, implementing, and maintaining quality standards for the product of the company by debugging software and hardware products through systematic tests
*Oversaw documentation of test results to support debug and modification of software
*Collaborated with hardware, firmware, and software engineers in other facilities to work on testing activities
*Fulfilled tasks in preparing and configuring equipment needed for testing, which involved board manipulation, wiring, and others
*Liaised with field personnel and end customers to address issues being observed in the field
*Directed each phase of systems analysis, software development process, and functional engineering principles
*Applied sound understanding of multiple financial host processors for all requirement protocols within specified transaction types and communication procedures
*Helped in technical specification Spanish text through application of various technical skills
*Acted as lead and SME for enterprise and gateway teams on legacy application, hardware, and tools
*Presided over training to new QE members regarding encryption methods and internal automation tools, as well as with legacy tools for DUKPT pin encryption utilizing SecureKit software
*Made significant contributions in receiving certification for all class B applications

Merchant Vendor
Merchant Payment Services

Responsible to develop and deliver a project end to end
*set realistic and practical goals for the project and develop appropriate strategies for achieving these goals.
*identify all the internal and external resources required completing the project successfully
*Make project goals your own and use influential leadership skills and technical expertise to inspire a sense of shared purpose within the project team
*Responsible for using best practice Lean Agile PMO methodology to create a delivery plan to fit the stakeholders/customers' needs and deliver with-in budget on desired outcomes.
*Work closely with the Customer, Engagement Team, Industrial Analytics team, Procurement, and Finance to ensure timely execution to OTD.
*Maintain all deliverable documentation of a project in a central repository for reporting needs and share information as necessary
*Communicate to all concerned parties project milestones, status updates, as well as any existing or potential risks/issues/dependencies to proactively handle customer escalation issues.
*develop and execute an efficient internal communication strategy for ensuring communication with all levels of management within the team.
*Change agent and enforce use of best project management practices. Must be able to adapt to the context and constraints of each project
*Manage Project stakeholder expectations since customer involvement is essential to ensure that the right solution is being built.
*Enforce Effective Change Control
*Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
*Designed process models based on business requirements to identify completeness of the information
*Maintained active coordination with the vendor on all phases of data requirements, mapping, and conversion
*Administered tracking of bugs to guarantee resolution of issues prior going to production
*Exemplified proven technical knowledge of the following:
*SAP for hardware repairs and ordering prototypes;
*Seven plus years working in Agile Scrum development to be applied in business rules;
*Mobile payment structure with web integration;
*Various financial host processors for all required protocols within specific transaction types and communication protocols; and Ariba software for purchasing and invoicing.
*Custom applications including PinPad legacy integrations for Android and Apple Pay
*Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
*Research and analysis to support creation and implementation of best practices; and
*Day-to-day updates to Confluence reporting issue logs and resolutions
*Functioned as subject matter expert (SME) on hardware and software solutions
*Assessed test results to ensure existing functionality and provided recommendation on corrective action; while consulting with the development engineers in resolving the problems.
*Completed analysis and draft test standards and procedures, while maintaining documentation of test results assisting debugging and modification of software

AMERICAN SOFTWARE INC
Senior Lead Quality Assurance Engineer | Business Analyst

Took charge of creating, implementing, and maintaining quality standards for the product of the company by debugging software and hardware products through systematic tests
*Oversaw documentation of test results to support debug and modification of software
*Collaborated with hardware, firmware, and software engineers in other facilities to work on testing activities
*Fulfilled tasks in preparing and configuring equipment needed for testing, which involved board manipulation, wiring, and others
*Liaised with field personnel and end customers to address issues being observed in the field
*Directed each phase of systems analysis, software development process, and functional engineering principles
*Applied sound understanding of multiple financial host processors for all requirement protocols within specified transaction types and communication procedures
*Helped in technical specification Spanish text through application of various technical skills
*Acted as lead and SME for enterprise and gateway teams on legacy application, hardware, and tools
*Presided over training to new QE members regarding encryption methods and internal automation tools, as well as with legacy tools for DUKPT pin encryption utilizing SecureKit software
*Made significant contributions in receiving certification for all class B applications

VeriFone Inc
Lead Business Systems Engineer

Debug software/hardware products through the use of systematic tests to develop, apply, and maintain quality standards for company products.
*Took charge of creating, implementing, and maintaining quality standards for the product of the company by debugging software and hardware products through systematic tests
*Translate business needs into technical requirements, ensuring systems support while conforming to business needs and specifications; while identifying and mitigating risk.
*Supported multiple initiatives and cross-functional technology teams oversees
*Supported internal 'SoftPay' application configurations with legacy software development lifecycles.
*Familiarity with global information security strategies and frameworks with Merchant Services processing.
*Develop and executes software test plans.
*Analyzes and writes test standards and procedures. Maintains documentation of test results to assist in debugging and modification of software.
*Analyze test results to ensure existing functionality and recommends corrective action. Consults with development engineers in resolution of problems.
*Work with hardware/firmware/software engineers in other facilities to co-ordinate testing activities.
*Prepares and configures equipment required for testing, which includes board manipulation, wiring.
*Consults with field personnel and end customers to recreate issues observed in the field.
*Demonstrated understanding of the phases of systems analysis, the software development process, and/or functional engineering principles.
*Knowledge and experience with multiple financial host processors for all required protocols within specific transaction types and communication protocols.
*Transaction Analysis using protocol ISO8583
*Designed process models based on business requirements to identify completeness of the information
*Served as author in charge of analyzing and documenting business systems and user requirements that generate deliverables involving use case, user stories, user interface (UI) mockups, test cases, functional specifications, workflow process and model diagrams, and data flows
*Maintained active coordination with the vendor on all phases of data requirements, mapping, and conversion
*Administered tracking of bugs to guarantee resolution of issues prior going to production
*Exemplified proven technical knowledge of the following:
*SAP for hardware repairs and ordering prototypes;
*Agile Scrum development to be applied in business rules;
*Mobile payment structure with web integration;
*Various financial host processors for all required protocols within specific transaction types and communication protocols; and
*Custom applications including PinPad legacy integrations for Android and Apple Pay
*Carried out various functions which include:
*Development and user acceptance testing (UAT) environments administration
*Research and analysis to support creation and implementation of best practices;
*Day-to-day updates to Confluence reporting issue logs and resolutions
*Handled point of sale payment processing and performance monitoring for consumer analytics and testing automation
*POS hardware equipment maintenance using external wiring configurations with setup lab prototypes.
*Functioned as subject matter expert (SME) on hardware and software solutions, while conducting training of new team members on tools and testing UAT objectives
*Played a key role in earning the Europay, Mastercard, and Visa (EMV) chip technology certifications for the global standard compliance with credit and debit card payments
*Assessed test results to ensure existing functionality and provided recommendation on corrective action; while consulting with the development engineers in resolving the problems.
*Completed analysis and draft test standards and procedures, while maintaining documentation of test results assisting debugging and modification

VERIFONE INC
Senior Product Manager

 Designed process models based on business requirements to identify completeness of the information
 Served as author in charge of analyzing and documenting business systems and user requirements that generate deliverables involving use case, user stories, user interface (UI) mockups, test cases, functional specifications, workflow process and model diagrams, and data flows
 Maintained active coordination with the vendor on all phases of data requirements, mapping, and conversion for deployment.
 Responsible for identifying marketable products resulting in revenue growth. Hardware EOL into current enterprise hardware solutions.
 Oversee product launch administration onsite and vendor deliverables.
 Conduct market research for cost pricing and production timeline using existing integrated plans.
 Administered tracking of bugs to guarantee resolution of issues prior going to production

Radiant/NCR
Petroleum Hardware Manager
GLOBAL PAYMENTS INC
Merchant Services Support Manager

First Data /ConCord Bypass
Manager of Merchant Support Team for Point of Sale (POS) Vendors, VeriFone, Ingenico, Hypercom and Datalink

VERIFONE INC
Senior IP Integration Test Engineer
Latin America Group
Design Software Engineer | Installer
VERIFONE INC
Project Manager
JCPENNEY CO. INC
Senior Product Support Analyst
NCR/RADIANT SYSTEMS INC
Systems Analyst | Systems Coordinator
Education
NEW YORK UNIVERSITY, NEW YORK CITY
Business Administration Management
NEW YORK UNIVERSITY
Bachelors, Business Administration, Marketing Management
COOPER UNION
Associates, Architectural Engineering