Kai Dickerson
(she/her) Director of Communication & Advocacy
Cambridge 02111
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I joined the Jobcase team in March 2019 from ~two decades in institutional financial services. I am thrilled to dive into a new industry and start learning and growing with this company.

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Work experience
Jobcase
Director of Communication & Advocacy

Communications liaison for PR, including social media management and brand activations from concept pitching to execution. Part of core teams for brand, community, and content strategies. Manages team of community and content specialist to moderate the onsite platform experience for members. Works closely with product teams to evolve the product, complete the UX feedback loop, and test enhancements - constantly working toward improved product and delivery. Chief editor for content and curation for Jobcase newsletter


Jobcase
Customer Success Manager

Defined structure for multi-channel service and product delivery to enterprise, agency, and RPO/staffing customers, while prioritizing member experience. Closely worked with sales teams to define solutions, build strategic relationships & deliver on expectations. Drove cross-functional projects to ensure customer success through user / product testing and internal workflow optimization (Salesforce)

State Street Global Exchange
Managing Director, Chief Operating Officer of Innovation and Advisory Services

Developed, consulted on, and built scalable operations for a suite of seven unique financial technology (fintech) and information-based financial products: worked with thought leaders on concept expansion, coordinated with product managers on go-to-market strategies, supported third-party partnerships and services, liaised with IT and infrastructure for technical development / deployment and project management, facilitated marketing and PR for production release(s), dynamically built support teams, and ensured operational business-as-usual in a highly regulated industry with rapidly evolving standards for technology and information security

State Street Global Advisors
Vice, President, Enterprise Data Consultant

Led client initiatives to improve data quality, structure, and governance; with a specific focus on portfolio construction and front office applications, data requirements for new asset management products, risk-related projects, and market data vendor relationships

State Street Alternative Investment Solutions
Vice President, Private Equity Fund Administration

Responsible for all aspects of client P&L for the largest general partners within Private Equity (PE) fund-of-funds, combined total of US$30 billion in assets under administration overseeing fund accounting operations and working paper deliverables for investment valuations, general ledger accounting, investor allocations, capital statements, custody and cash flows, and audit preparation

State Street Corporation
Vice President, Business Analyst / Assistant Vice President / Officer

Key player and contributor in the business design and development of various applications for Client Relationship Management (CRM), new business tracking, and revenue change capture tools; acting as business analysts, on-site application trainer, business and data lead, and team manager

State Street Corporation
Senior Audit Specialist
State Street Corporation
Account Manager / Senior Account Controller / Account Controller
Traits
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Resourceful
I am able to find new and unique ways to achieve goals and bring a job or task to completion.
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Honest
I have a strong sense of integrity and I value authenticity.
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Team-player
I care deeply about the success of the group or company of which I am a part.

Education
New England College of Business and Finance
Associates, Accounting & Finance

Bentley University
Bachelors, Finance
Volunteering
Disability Rights Fund & Disability Rights and Advocacy Fund
Board of Directors & Treasurer

Human rights organization with a mission to support persons with disabilities around the world to build diverse movements, ensure inclusive development agendas, and achieve equal rights and opportunity for all.