Cynthia Okonkwo
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Human Resources Professional
Mableton, GA 30126

A passionate seasoned Human Resources professional who holds myself to high ethical standards. My objective is to ensure that each employee who seeks my guidance will leave my presence better than... show more

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Thank you so much for that great info about researching your employers Cynthia!

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Work experience
University System of Georgia
Asst. Director of Human Resources
University System of Georgia
Human Resources Manager
Superior Court of Fulton County
Human Resources Manager
Superior Court of Fulton County
HR Coordinator

Manage/facilitate positive employee relations, reduce organizational liability, provide consultative guidance to management regarding people issues, support organization's employer of choice strategic direction via knowledge-based education of employees, management, union representatives.

*Interpret, develop, update organizational policies/procedures
*Manage Conflict Resolution Process for assigned cases
*Investigate complaints of discrimination and/or policy violations and recommend appropriate courses of action
*Represent organization during administrative hearings (grievances, EEOC, court, unemployment)
*Develop and present departmental and organization-wide training sessions on Anti-Discrimination, Sexual Harassment, Workplace Violence Prevention, Conflict Resolution, Progressive Discipline, etc.
*Guide management regarding employees' requests for accommodations
*Collaborate with Labor Relations, Legal, and union representatives regarding employee issues
*Advise and counsel management and employees regarding performance management issues and behavior issues
*Research HR Best Practices and recommend related initiatives
*Facilitated the separation process (exit interviews, termination meetings, severance agreements, separation notices, terminal benefit payout)
*Ensured timely and accurate regulatory reporting and transaction processing
*Tracked trends in HR metrics and recommended new and updated policies, programs, and processes
*Researched compliance hotline calls, recommended solutions, and tracked/reported outcomes
*Coordinated the H-1B Visa application process
*Managed Employee Grievance Process for assigned cases
*Managed the Employee Opinion Survey (EOS) administration and action planning process

Key Accomplishments

*Developed Employee Recognition Program (Superior Court)
*Wrote the Corrective Action Review and Administration Procedures (Superior Court)
*Supervised the development of the FMLA Notification Policy (Superior Court)
*Supervised the development of the Exempt Staff Use of Leave Time Policy (Superior Court)
*Supervised the development of the Work Schedules and Attendance Policy (Superior Court)

Traits
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Caring
I use my words and actions to help others without expecting anything in return.
resume-trait-icon-set
Hardworking
I put my best effort into everything I do.
Education
University of South Carolina
Bachelors, Management
American InterContinental University-Atlanta
Masters, Technology Management
American InterContinental University-Atlanta
Masters

Master of Business Administration (MBA) with a concentration in Technology Management.

American Intercontinental University
Masters, Technology Management
Certifications & licenses
SPHR
Human Resources Certification Institute (HRCI)
SHRM - Senior Certified Professional
Society for Human Resource Management

Certification from the premier world-wide Human Resources organization.

Skills
  • Employee Relations
  • Benefits
  • Training
  • Recruitment
  • Compensation
  • Policy Development, Interpretation, and Administration
  • Excellent Interpersonal Skills
  • Payroll
  • Retirement
Links
Human Resources by Nnamtique - HR Advice, Job Search Tips, Motivation

Who Is Cynthia B. Okonkwo? I am a wife and a mother of one. I work as a Human Resources professional and have over twenty-seven years experience in the field.

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