
MetLife Hiring Event
Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will provide exemplary customer service by processing group disability income insurance claims in a timely and accurate manner.
Short Term Disability Claims Specialist
- Manages assigned caseload of short-term disability (STD) and/or Family & Medical Leave Act (FMLA) claims
- Determines whether to return, pend, deny or pay claims. Inputs data
- Evaluates claimant eligibility via information received from claimant, attending physician, and employer
- Decides payment period, follows up and monitors payment accuracy and timeliness
- Follows established claim policies and practices to resolve claims and issues
- Performs other related duties as assigned or required
Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will provide exemplary customer service by processing group disability income insurance claims in a timely and accurate manner.
Short Term Disability Claims Specialist
- Manages assigned caseload of short-term disability (STD) and/or Family & Medical Leave Act (FMLA) claims
- Determines whether to return, pend, deny or pay claims. Inputs data
- Evaluates claimant eligibility via information received from claimant, attending physician, and employer
- Decides payment period, follows up and monitors payment accuracy and timeliness
- Follows established claim policies and practices to resolve claims and issues
- Performs other related duties as assigned or required
- Hybrid/Flexible work from home schedule
- Annual bonus plan – up to 5% based on company and individual performance
- Paid training
- Dental, medical & life insurance
- Retirement plans including 401(k)
- Paid time off
- Paid overtime
- Programs designed to strengthen and reward your performance
- New hires are provided MetLife laptop, dual monitors and a headset
Required:
- Strong communication skills, both written and oral
- Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning
- Strong Letter writing/Microsoft Word
- 2-4 years Customer Service background
- High School Diploma
Preferred
- College Degree