Optum Puerto Rico Hiring Event
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
- Paid Time Off (PTO) which you start to accrue with your first pay period plus 8 paid holidays
- Medical plan options along with participation in a Health Spending Account or a Health Saving Account
- Dental, vision, life & AD&D insurance along with short-term disability and long-term disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education reimbursement
- Employee discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Full-time
Call Center Representative (US Specialty)
- 1+ years of customer service experience analyzing and solving customer problems OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
- Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
- Ability to work 40 hours / week during standard business operating hours Monday – Friday from 7:00am – 11:00pm. It may be necessary, given the business need, to work occasional overtime, weekends or during high season (October to January).
- Bilingual Spanish/English proficiency
Appointment Scheduler (Hybrid)
- 1+ years of call center or customer service experience
- Ability to maintain confidentiality and adhere to HIPPAA requirements
- Ability to work 40 hours / assigned 8-hour shifts between our normal business hours of Monday – Friday from 8:30am – 8:30pm. It may be necessary, given the business need, to work occasional overtime or weekends
- Proficiency with computer, Windows PC and web applications including ability to navigate and learn new and complex computer system application
- Bilingual Spanish/English proficiency
RN Clinical Reviewer (Medical Coding Academy) - Start date: September 16th
- Coding Certificate or Nursing Licensure, for example:
- Puerto Rico Registered Nurse
- Certified Professional Coder (CPC) + CPC A
- Certified Inpatient Coder (CIC)
- Certified Outpatient Auditor (COC)
- Certified Professional Medical Auditor (CPMA)
- Certified Coding Specialist (CCS)
- Proficient with computers, including Microsoft Suite of products
- Willing or able to work from Monday to Friday, 40 hours per week during our business operating hours of 8am – 7pm ATL
- Professional proficiency in both English and Spanish (Please note that an English proficiency assessment will be required for this position)