You have to be thick-skinned. Working with the public definitely is one of the most difficult jobs ever. You have protocols to follow for each game that you deal, have to be aware of your surroundings, tolerate dust and loud noise, protect your bank of cheques, and of course, put up with the loud drunk obnoxious patrons who think they are privileged to everything imaginable. They are a guest at the casino; but, most of the time they want you to respect them and you never receive any respect in return. It is challenging to stay 'upbeat and positive' 100% of the time. The best part of working at the casino is getting to know your fellow dealers and making some great long-term friendships.