Unum is currently looking for Work At Home Service Specialist Associates who are located in the PST time zone.

This role would allow you to work full time at home. Individuals will be on-boarded as part of a training class and will receive an interactive 9-week training program led by an instructor.

Unum is looking for individuals who will thrive in a customer facing fast paced, high production role. Great opportunity for someone who is looking for a role with a defined career path. This is the entry level of a three-level career path.

As a Service Specialist Associate, you will be the first point of contact for most existing service-related inquiries. This role will provide highly responsive service to Plan Administrators/Brokers and Field Partners. This individual will partner other internal departments to achieve goals and outcomes.

Principal Duties and Responsibilities:

• Successfully function in a fast paced, high production role while maintaining high quality work
• Support relationships with Plan Administrators, Brokers, Home and Field Office partners
• Respond to many types of inquiries by leveraging a multitude of systems/workflows
• Research, evaluate and respond to service issues
• Handling service requests while exemplifying a high degree of professionalism
• Achieve high customer satisfaction of ongoing administration processes
• Engage in education to continually retain deep/broad knowledge of all Unum products and services, read more!

Unum is looking for Work At Home Service Specialist Associates who are located in the PST time zone, (ONLY) to be considered for this role.

https://simple.wikipedia.org/wiki/List_of_U.S._states_and_territories_by_time_zone