Raymond Howell 321 6th Avenue Lindenwold, NJ 08021 856.504.6449 Ray_howell@comcast.net

CAREER PERSONALITY PROFILE The Analyzer; we tend to seek perfect outcomes in all of our plans and projects in many situations. The Analyzer tends to take things apart mentally and think about ways to do them better. Strengths are analytical, logical, direct, and confident and love new challenges. Excel at seeing the larger vision, creating efficient methods and procedures, and listening carefully for the facts. We prefer activities to maximize talents and strive to reach a goal of excellence and look for solutions of unproductively and make necessary changes to assure the desired outcome.

WORK EXPERIENCE Mid Atlantic Capital Mortgage Sewell, NJ
Mortgage Telemarketing Specialist June 2008 – August 2014 • Daily updates regarding mortgage reforms in process and or forth coming. • Established and maintain long-term relationship with fifty borrowers. • Using the Auto Dialing System called individuals that had their credit checked. • Forwarded the interview sheet to the Leads Administrator in order to assign. • Assisted the Call Center Supervisor set up new computers. • Analyzed functions within the Auto Dialing Systems methods of operations in order to increase data functions for next day leads launch. Increased call from 250 a day to 350 a day per team member.

The BACH Foundation Bethel AME Church Case Manager Volunteer Camden, NJ October 2006 – December 2008  Interviewed individuals seeking affordable housing.  Caseload updates via HUD web site.  Trained youth to run food Pantry and office.  Wrote five master plan for community improvement et al.

Octagon Lending Mortgage Originator Marlton, NJ October 2005 - January 2006 • Refinance for two hotels owned by one customer. • Data Entry on Fannie Mae 1003 form. • Conducted research for various banks rates and terms available.

Alliance Data Systems Office Services/Customer Service Voorhees, NJ • Resolved complex, and confusing customer issues in a timely manner. • Open new cable service account and activation. • Perform troubleshooting activates to identify problems with accounts.

Western Temporary Services, Dunhill Personnel, & Manpower Cherry Hill, NJ • The Travelers Insurance Company print and distributed reports to management (Hired after three months). • GE Mortgage and Cendant Mortgage new applications data input for mortgages (ten weeks). • Data Pro Research gathered info software publication (six months). • PNC Bank research for customer inquiries and security issues (three weeks). • CSC Insurance Services entered new application (seven weeks). • GE Parts entered new software application for testing (three weeks).

EDUCATION C-Span Loss Mitigation Training Institute - Short Sale Lead Flow CertiShop/Mystery Shopper Certification Marketing Principles by Enis Five 9 Automatic Dialing System HUD Housing Month Knick - Off Web Cast Jackson Hewitt Tax Service - Customer Service Team Leader Training HUD Housing - Upfront Income Verification Training Part 1 & 2 Wed Cast HUD Housing - Counselor Disaster Assistance Wed Cast HUD Counseling Training Wed Cast HUD 4350.3 Rules and Guidelines Auto Sales Training Fast Track to Management Aristone School of Business - Paralegal Diploma - Jeffrey Dragon Esq. Internship Burlington County College - Real Estate Sales State of NJ Department of Human Services – Respite Care Provider Stratford Military Academy – Class of 1970
Cub Scouts of America