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As if I wouldn't
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Fork Lift Oper at Lufthansa

Uber doesn't have my back!

Uber emailed me and said i qualified to rent a car thru Enterprise i paid 350 deposit and i got the car friday May 5th 2017 (the weekend of Cinco De Mayo mind u)and was suppose to wait for a email later that day on when i could start. Heard nothing til monday 8th i was told by Enterprise they had and issue with the systems so id be in the system in 2 hrs, which i was. So now its on uber part to turn on my app and i was told be patient give it 24/48hrs and we should here something I reached out on thurs be patient mr brown. I ask them to check on my background status they couldn't do so because 1 of them erased my profile i was told. Then i was told my background dint clear and it was gona take 30 days to do a more extensive 1 So now i've heard enough. Take the car i want my deposit back. Only to be told when i dropped the car off it went towards my rental payment! My question is should uber pay for the 2weeks i had the rental and refund my 350 deposit? I have all emails cause theres no number

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about 9 years ago
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Gabrielle Brown
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Driver Partner at Uber

The main reason im done with them and the money you make will only be to cover car expenses but if you have your own you will score

9y
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Kimberly Reed
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Social Worker

Unless, Uber says in their contract that they are not responsible for refunding you deposit for the car, they owe you a refund.

9y
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