
Lisa
Hello Everybody: How are you? I am a Medical Biller, AR Manager, Follow-up, Collector, Coder Specialist in NYC and I have over ten years of experience in this field. I always look the interviewer in the eye, communicate well, accurately detail my experience/knowledge/enthusiasm of medical billing and interview extremely well. The interviewers always comment that it is obvious that I have a good deal of experience/knowledge that most don't seem to have and say they will definitely get back to me... Many call me for a second interview and\or a working interview. There is clear indication they are impressed and seems like they will call with an offer and then I never hear anything again... In a recent second interview where they were clearly impressed and asked me to call at the beginning of the week, and I did call this past Monday, at the time, I was told they were still interviewing, which floored me, completely. Additionally, I was told that I would receive a call, yesterday. I never received the call...I will try to follow-up on Monday. But, suspect I will never hear from the practice, again. I can't understand this!! Is anybody else experiencing anything like this?

Hi Lisa, I am a MSN, RN and I am having the exact same thing happen to me. It is very frustrating to think you've aced it and then nothing...I have even gotten as far as employers telling me HR will be sending me paperwork for hire and nothing happens. I don't know what could possibly stop the hiring process as I am clear and honest when interviewed. GOOD LUCK to you and hopefully all of us struggling with getting hired in this sad times of economic hardship catch a break!
Lisa A. Cheresnowsky

All I can think is maybe you're TOO qualified. Right now doctors are trying to cut corners with costs, and maybe they think they'd have to pay you more than they're willing to pay. I might be wrong, but as a medical transcriptionist (also with 10 yrs experience), it's really disheartening that with that much experience, I'm actually making less now than I was 10 yrs ago. For someone just entering the field, it's probably sufficient, but for me, it's a reason to look into another profession. So - maybe that's what they're afraid of - that they won't be able to keep you on at what they're able/willing to pay - that you'll eventually look elsewhere or move on.

I am a Medical Biller-Coder/ Admin Asst/ Optical Technician, also. It is VERY HARD to get a job (at my age 53) at any age from 50 on up unless you have to perfect look. I have all the qualifications but when they hear certain words, then they do not want to hire but make you THINK everything went well. Example: I went to a Neurology office.. had my first interview with the HR Coordinator.. She loved me dearly! Said I am what they are looking for to add to the team and I was going to start the job the following Monday.. Then, second interview was to meet with the ladies I was going to be working for.. They also liked me and we got along great! As I was leaving, the one lady said she would see me on Monday.. Then when I got home, my recruiter called and said that the other lady didn't think I would fit because I may not take constructive criticism well.. I said, "WHAT?" Are you kidding me?! I am ALL ABOUT bettering my skills so I like constructive criticism.. Well, evidently, this one lady did not like my answer to using cellphones when taking care of the patients needs.. The HR lady does not want cellphones used at the scheduling department.. and I agree... I told the one lady that I will not be using my cellphone because it is very important to answer the calls in a timely manner.. When scheduling for 25 doctors, you should NEVER be on your cellphone! I was told that the lady was afraid that I would snitch on her about her cellphone practices.. This is so petty.. I sure have learned a lot from each interview in what NOT to say .. so maybe, this next week I will get the medical office job that I want. We shall see. But, keep pluggin along and continue to smile.

They're hiring from inside. They can send their lowly receptionist or appointment desk clerk to school for 6 weeks to get her qualified. They already know her habits and work ethics and then hire someone else at entry level to take her entry level job.

Hi Lisa. I am in the same situation. I have 30+ years in Medical billing and collection experience (Hospitals, Ambulances, Mds. Specialists) here in Az and California. Even did some claims processing. Dealt with all insurance companies including Medicare and Medicaid, done the whole 9 yards in the business office, I am very professional looking (ties and all that) on every interview and outcome look promising. My guess is they are looking at my age. I am 60 now. But I am still hoping. Good luck to both of us and to others that are in the same situation.

Hi Lisa: I'm so sorry you've been going through this! But it sounds like people are definitely responding well to you, which means that you're moving in the right direction. Let us know how your follow-up goes today - we're all rooting for you!
Oh yes! Definitely! There is X factor here - what about the other candidates? Because of EEOC regulation, companies may feel obligated to interview as many candidates as they can. It sounds to me like you definitely know your stuff but you may, inadvertently, come across as a smart-ass (like me)! Many times, an employer will go with the candidate that makes them feel all 'warm and fuzzy.' You may want to consider looking at an interview with the attitude of what can I do to help this employer to become more successful. Follow what I'm saying? You may want to go in with servant mentality? I hope this helps you?