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Gregory Shelton
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Filtering job seekers

I have applied to many customer service positions, but for some reason telemarketing and similar jobs have rejected me, even though I have over 21 years of retail experience. I wrote a thesis (over 200 pages) which conformed to the Chicago Manual of Style, but writing and editing positions have not found me fit to even be a junior editor. Someone said to me a few days ago since there are more applicants than jobs, employers prefer to hire a friend of one of their current employees (the devil that they know), rather than the devil they do not know.

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about 7 years ago
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Ashley Wilson
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Content Manager at Jobcase

Make sure to NOT listen to other people. I have heard this as well and you know what Gregory Shelton it all comes down to your resume and qualifications. If you have found that you are not hearing back from jobs or landing interviews, the issue might be your resume.

If a company uses what’s called a [applicant tracking system] (https://www.thebalance.com/what-is-an-applicant-tracking-systems-ats-2061926) your resume could be slipping through the cracks.

The ATS is a program that companies use to sort through 1,000’s of resumes to find the best possible ones. If it doesn’t recognize what it needs, your resume will be cast aside and likely NEVER be seen by an actual person at that company.

To avoid being passed over, utilize [keywords] (https://www.jobscan.co/blog/top-resume-keywords-boost-resume/) in your resume. When recruiters search for them, they are looking for certain skills in your resume that match up with what THEY need.

Say for example you are applying for a job as the manager of a hotel restaurant, a recruiter may search for phrases such as “restaurant manager” and “hotel restaurant” or search for the word “hospitality.”

Recruiters are not going to search for words and phrases such as “outgoing” and “hard worker.” This is because keywords highlight your skills, not your traits.

Take some time to make a list of yours and add them to the work experience section of your profile so your resume is noticed. Not sure what skills you should add? Check [these out] (https://www.thebalancecareers.com/list-of-the-best-skills-for-resumes-2062422).

Remember to keep searching for jobs [here] (https://www.jobcase.com/jobs/search) and stay positive, you can do this!

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