I recently worked in a collision center as a receptionist. I am interested in finding a job with an insurance company. I applied to Geico and Progressive for Auto Damage Trainee. The experience I hold involved communicating with insurance companies and appraisal. I know a little of the terminology but would definitely need training. I understand the process of having a customer's vehicle repaired such as; the appraiser has to write an estimate on the damage they can see, then the technician has to tear down the vehicle, the body shop will then write a supplement on the additional damage, parts, or labor that was not included on the previous estimate, and send it over to the appraiser for re-inspection, and etc. I have the basic knowledge one would need, but looking to start a career as an appraiser/ Auto Damage Trainee. Please feel free to comment below with any suggestions. Thank you, Melissa Carpenter