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Erica Mayberry
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Front Desk Agent

How does a company decide who they will promote and who they will not?

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over 3 years ago
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Matt Bornhorst
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Community Specialist

Definitely try Patrick Coppedge 's advice Erica Mayberry !

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Anita Arias
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Production Sorter Cashier Customer Service at Goodwill

Good advise, but not all Managers are the same like the workers. Some employees work thru break others take long breaks. I myself was told by my manager that spending time on the sales floor was taking up my production time when in fact I was assisting the customer. Sometimes we have to speak up for ourselfs and don't let managers intimidate you they are workers just like us and can also be replaced..Apply for higher positions and don't get stuck in the one you are in.

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Patrick Coppedge
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Principal Consultant

Hello Erica Mayberry,

Managers don’t just freely hand out promotions. They’re actively observing employees and looking for specific signs that an employee is ready for a promotion. They weigh multiple factors and don’t make those decisions lightly. They’re constantly evaluating performance and monitoring progress.

Managers consider several factors when looking to promote an associate. Some of those factors are:

  1. They look at who takes responsibility.

  2. They look for people who offer solutions instead of complaints.

  3. They look for people who seek out learning opportunities.

  4. They listen to what employees are saying.

  5. They solicit feedback from other supervisors, associates, clients, customers to evaluate the candidates performance.

  6. They evaluate people skills like communication, conflict resolution, attitude and leadership ability.

This is just an overall idea of how managers consider a person for promotion. Different companies have different methods, but this should give you a general idea.

I hope this helps answer your question. Best wishes on your professional pursuits and promotion.

Regards,

Patrick Coppedge

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