You have to have excellent people and communication skills, you will talk to customers about their very specific needs when it comes to buying sex toys and other bodily products. You have to overcome many obstacles such as quiet and very shy customers to customers knowing exactly what they want. You need to be a fast learner, I went into this industry not knowing much of anything and that was okay! But I did a lot of reading, took a lot of advice from fellow coworkers who had been in the industry longer than me and memorizing those facts was no problem at all. You also need to have an open mind and be okay with customers talking about their very private personal life with you.